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  2. Getting Help – General

Unsupported Browser : CLOSED

  1. MobiOne Archive
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  2. Getting Help – General
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • March 3, 2014 at 10:01 am #347681 Reply

    shahin
    Member

    Every thing was fine, all of the sudden I am getting Unsupported Browser message when I run simulator. I re install Chrome and Mobi One. Did not help. Simulation totally fails!

    March 3, 2014 at 10:18 am #347688 Reply

    Brandon
    Member

    Did you try restarting your computer? sometimes this will help.

    March 3, 2014 at 10:27 am #347689 Reply

    shahin
    Member

    Yes I did..!

    March 3, 2014 at 10:37 am #347690 Reply

    Code_A
    Member

    I run into this problem sporadically on my pc too. Usually it will work though after a few failed attempts in a row. I made chrome my default browser thinking it might help and it seemed to initially, but now it is back to sporadically giving me this message again.

    Sorry, I am not much help….

    March 4, 2014 at 4:43 pm #347736 Reply

    support-octavio
    Member

    Hi shahin,

    I’m escalating this as it is something we used to see and I believe it has been fixed in the latest version of mobione (2.6.1).
    In the meantime could you share your Mobione and Chrome version, also your OS installed.

    March 4, 2014 at 5:40 pm #347740 Reply

    Code_A
    Member

    Ah. I was still using version 2.5. Just updated to 2.6.1. Hopefully that fixes the issue! Will definitely be happy to get rid of that error message.

    March 6, 2014 at 2:10 am #347800 Reply

    tohayon
    Member

    Hi,
    I am still getting this browser error when I try to run the simulator.

    OS: win 8.1
    Chrome: version 33.0.1750.146 m (up to date)
    Mobi: 2.6.1 trial version

    Is there something else I need to add as a plug-in?
    thanks.

    March 6, 2014 at 9:27 am #347811 Reply

    support-michael
    Keymaster

    The Simulator creates and runs in special chrome profile. It is possible that this custom chrome profile could be corrupted in some odd way. Try deleting it.

    1) shut down mobione
    2) open file explorer and nav to <userhomedir>/AppData/Local/Temp
    3) delete the directory named: mobione_mobilewebsimulator_userdata
    4) restart mobione, cross fingers/knock wood and launch the simulator: Tools menu> Open Mobile Web Simulator See attachment del-sim-profile-dir.png

    Attachments:
    You must be logged in to view attached files.
    September 22, 2014 at 11:31 am #351672 Reply

    cor9003
    Member

    Hello,

    Note I had the same issue and was solved following the instructions showed here.

    Current release mobione 2.6 and windows 8.1

    Thanks for the support.

    September 22, 2014 at 6:05 pm #351687 Reply

    support-octavio
    Member

    Hi cor9003,

    Thanks for the feedback. Closing thread as it has been inactive for a while.

    To anyone else: if you run into this problem, feel free to post a reply and thread will be reopened.

    October 26, 2014 at 12:26 am #352374 Reply

    tdcompuservices
    Member

    1. Delete this line
    2. Ran simulation (1st) = OK
    3. Run Simulation (2nd) = Fail
    4. Delete this line again
    5. Ran Simulation (3rd) = OK
    6. Ran Simulation (4th) =Fail

    “Mobione playing jokes with me..”

    October 30, 2014 at 3:10 am #352416 Reply

    Mario
    Member

    Hello,

    I have the same problem. I have deleted the temp folder mobione_mobilewebsimulator_userdata, but it don’t works.

    Thank you for helping.

    Mario

    October 30, 2014 at 4:03 am #352417 Reply

    tdcompuservices
    Member

    I DO NOT care this issue, but the one I am really worry is “Can’t build the apps…….”
    If that one fix then I am happy……..!
    Please, Support team “What going on with that issue?..”

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