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  2. Setup

Licensing and Activating MyEclipse

1. Trying MyEclipse for Free

You can download and try out all MyEclipse features for 30 days without a subscription. To start your MyEclipse trial, provide us with your email address so we can keep you informed, and we’ll send you a Quick Reference Guide to help you get going with MyEclipse. You can use MyEclipse for 7 days without providing trial registration information.

register-trial
MyEclipse trial registration

2. Registering MyEclipse for Use

This document describes all aspects of the MyEclipse software subscription model. To obtain a MyEclipse software subscription, you must be a registered user on Genuitec.com  Visit New User Registration if you are not already registered.

Note: Procedures for licensing and subscription are different when using MyEclipse Secure. With MyEclipse Secure, license and activation are automated; therefore, MyEclipse users are not required to work with licensing.

3. Obtaining a Subscription

To purchase a MyEclipse subscription, visit the Genuitec Portal. You must log in using your Member ID (UserName) and password created at registration to purchase a subscription. Once logged in, choose the payment option that suits your needs, and follow the on-screen instructions to complete the process. Upon completion, your account status is upgraded accordingly, and you receive an email confirming your payment. A few minutes later, you also receive an email containing a 12-month subscription access key for the Enterprise Workbench. The key disables reminder and trial windows and allows unlimited access to new releases and upgrades for the same period.

4. Acquiring and Installing the License

After you purchase the subscription, you receive a notification email that your subscription has been processed. This email provides your subscription id and subscription code required to activate your subscription.

This email is very important because it contains your subscription code and links to key portal services for subscribed users. After you receive your notification email, you can install the subscription code into MyEclipse to fully activate the workbench and suppress any expiry warnings. To enter the subscription information do the following:

  1. Start MyEclipse.
  2. Select Help>Subscription Information This menu option was updated in MyEclipse 2017. For prior versions, click here. from the menu.
    Note: Subscription information can also be updated from Window>Preferences>MyEclipse>Subscription>Enter Subscription.


    Update Subscription window
  3. Copy the Subscriber ID from the email you received, and paste it into the Subscriber ID field exactly as provided.
  4. Copy the Subscription Code from the email, and paste it into the Subscription code field with no leading or extra spaces. The subscription details appear in the Validation area if you entered the information correctly, and you are ready to activate your license.


    Ready to activate
  5. Click Close, or Enable Now to begin activation (described in the following section).

5. Activating Your License

After entering your subscription ID and code, you can activate your license immediately. However, if you need to wait for some reason, such as your internet connection is unavailable, you have 5 days before activation is required.

If you have entered your subscription ID and code but have not yet activated your license, MyEclipse displays a reminder shortly after startup.


Activation options

5.1 Automatic Activation

The easiest and recommended activation method is automated activation. You are required to have an internet connection on the machine running MyEclipse.

  1. Select Help>Subscription Information This menu option was updated in MyEclipse 2017. For prior versions, click here.  from the menu.
  2. Click Enable Now.
    Note: If you need to postpone activation for some reason, click Activate Later. You can do this for 5 days.

    activate_options
    Activation options
  3. With Automated activation selected, click Activate Now.
  4. Enter your email address, or to opt out, click Skip Email, and click Activate Now.

    email_opt_in
    Email opt-in
  5. When activation completes, click Close on the Activation Successful window.

    activation_success
    Activation success

5.2 Web (Manual) Activation

Web activation is an alternative to automated activation. This allows you to perform the activation process manually, performing the activation from a web browser. You can use this method to activate if the machine running MyEclipse does not have internet access.

  1. Select Help>Subscription Information This menu option was updated in MyEclipse 2017. For prior versions, click here.  from the menu.
  2. Click Enable Now.
    Note: If you need to postpone activation for some reason, click Activate Later. You can do this for 5 days.
  3. Select the Web activation option, and click Activate Now.

    web_activation_opt
    Selecting web activation
  4. Enter your email address, or to opt out, click Skip Email, and click Activate Now.

    email_opt_in
    Email opt-in
  5. To manually activate using the browser, click Open in Browser. If you need to activate from another machine with internet access, click Copy URL, paste it into a text file for transfer to another machine. From there, open the URL in a browser.

    activation_code
    URL for retrieving activation code
  6. Click Activate on the web page displayed. The License Code and System ID Code fields are already filled in for you.
  7. On the resulting page, click Copy to Clipboard to copy the activation code presented. If you are on a different machine than the one on which you are activating MyEclipse, you must transfer this code back to the MyEclipse machine.
  8. In MyEclipse, click Enter Code, and paste the copied code into the Activation Code field.

    activation_code_entered
    Entering activation code retrieved from activation URL
  9. Click Activate Now.When activation completes, click Close on the Activation Successful window.

    activation_success
    Activation success

If the Web activation process occurs on another machine, as described in step 5 above, it might not be possible to perform the entire web activation process in one session. In this case, ensure the activation code displayed on the web page is saved for later use. When you open MyEclipse, start the activation process again. On the first screen of the wizard, select the “I already have an activation code” option. This displays the activation code entry window, as shown in step 8.

6. Viewing Subscription Details

There are two methods for viewing your subscription information — the Update Subscription window as shown above, or the Subscription preference page. Open the subscription preferences by selecting Window>Preferences from the menu. Expand MyEclipse, and choose Subscription from the preferences list.

In addition to providing your subscription information, you can use the preference page to enter new subscription information, to purchase a new subscription, or renew an existing one. Click Enter Subscription to launch the Update Subscription window. Click Purchase Subscription to open an external browser to the MyEclipse Payment Options page.

subscription
Subscription Preference page

7. License Usage and Restrictions

The following lists outlines the proper use and restrictions of your MyEclipse subscription license:

  • The single-user license enables the user to operate up to 2 instances of MyEclipse Enterprise Workbench on the same development machine at a time, in order to support debugging scenarios. Additionally, we recognize that developers often have both a workstation and a laptop that they use for development so the developer may also use the same license on up to three machines provided that the developer is the sole user of these machines and that none of the MyEclipse instances are in use simultaneously.
  • If a user has more than 1 development machine, it is okay to install the same license into two MyEclipse installations.  However, you may only operate MyEclipse on 1 development machine at any given time subject to the restrictions of #1.
  • The single-user license is to be used only by the owner of the subscription. No other users are allowed to use your subscription key. Low cost group licenses are available for multi-user environments.
  • A group key can be used by up to the specified number of users in a group subscription.
  • A group key is not a floating user key. The number of licenses in the group key should match the number of developers using MyEclipse over an extended period of time. For example, 20 users can not share a 15 user key. Buyers should plan to purchase the number of licenses to match the number of developers.

8. FAQ

I have forgotten my password to Genuitec.com. How do I retrieve it? 

  1. Go to the Genuitec.com login page, and click the Lost your password? link.
  2. Provide your UserName or email, and click Reset Password.  You will receive an email containing a link to reset your password.
  3. Enter a new password, and click Save.

I lost my subscription information to enable MyEclipse Enterprise Workbench. How can I get this information?

  1. Log into Genuitec.com.
  2. Click Products in the menu, and then click MyAccount.
  3. Select the My Licenses link.
  4. Click the Resend Key link. You will receive a copy of the original email notification that includes the access key.

Sometimes MyEclipse Enterprise Workbench loses my subscription information and forces me to reenter it. What causes this?

If you install a new Eclipse instance or version or you add a new workspace, you must re-enter your subscription information.