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Can’t see MyEclipse option under preferences once I purchase

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  • #214907 Reply

    visu5678
    Member

    Hi,

    MyEclipse Trial version expired which I were using and I purchased a full membership now.and when I open Eclipse,I don’t see MyEclipse under windows->preferences page.can u guys tell me how to update my subscription details and get back to work quickly?

    Thanks,
    -Venkat

    #214915 Reply

    Riyad Kalla
    Member

    Venkat,
    Can you see the MyEclipse button under Help > About? If you open up Help > Software Updates > Manage Configurations, do you see anything about MyEclipse there?

    When your trial runs out, we don’t *do* anything to the install, MyEclipse will just start to nag you about ordering… has anything else changed since you purchased a subscription? Did you reinstall anything?

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