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Could not find requested software [com.genuitec.pulse …

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  • #306350 Reply

    thomlep
    Member

    Trying to install MyEclipse8.0 after uninstalling MyEclipse7.

    After a few long minutes waiting for the installer, I get this pop-up

    “Could not find requested software [com.genuitec.pulse2.client.launcher.group”

    Thanks for any help.

    #306372 Reply

    support-joy
    Member

    thomlep,

    Sorry to hear you are running into this issue. Looks like you are facing dependency issues. I would recommend you a clean re-install.
    1. Run the uninstaller. (You can skip this if you have already ran the uninstaller)
    2. Make sure the MyEclipse Install Directory has been completely removed
    2.1. Pulse Install Directory, on XP it’s under C:\Program Files in \Pulse or \Genuitec, and on Vista it’s under <USER.HOME>\AppData\Local and then under \Pulse or \Genuitec again
    3. Then make sure the pulse2.locator file under <USER.HOME> is erased as well
    4. Open Pulse. If you don’t have pulse download the same from http://www.poweredbypulse.com
    5. Login to pulse. You can also login anonymously.
    6. Choose “Eclipse-Galileo” realm from top left hand corner dropdown
    7. This will redirect you to the pulse-explorer
    8. Click / Expand – Ready to use Profiles > Popular
    9. On the right hand pane, right click on “MyEclipse 8.0” and from the context menu click on [run]
    10. This will open an installation wizard which will guide you through the rest of the steps.
    Pulse will automatically detect any dependency issues. Let me know how this works for you.

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