[ronwer]

Getting an error when trying to upgrade MyEclipse to 2023.1.1

Error:
An error occurred while collecting items to be installed
— error: session context was:(profile=com.genuitec.delivery.package.profile.2915-Enr-0574, phase=com.genuitec.pulse.client.deliverypackage.runtime.p2.DeliveryCollect, operand=, action=).
— error: Artifact not found: osgi.bundle,com.genuitec.pulse.client.delivery.package.runtime,5.8.5.v202306051220.

Current version:
MyEclipse Enterprise Workbench
Version: 2022.1.0
Build id: 16.0.0-20220324
OS: Windows 10, v.10.0, x86_64 / win32
Java vendor: Azul Systems, Inc.
Java runtime version: 16.0.2+7
Java version: 16.0.2

[support-swapna]

Hi,

Sorry that you are seeing this issue with the update. In a few cases, updating can sometimes be problematic due to additional software installed or components that have been added / removed from the installation.

The most expedient way to fix this is to install 2023.1.2 with the offline installer to a different location alongside your existing MyEclipse 2022 installation. You can point 2023 to the same workspace so your settings will be maintained, but you will need to re-install any plugins you may have added to 2022. You can uninstall MyEclipse 2022 once the MyEclipse 2023 is configured.

Hope this helps and apologies for the inconvenience caused.

–Swapna
Genuitec Support

[ronwer]

Hello,

I downloaded offline installer and it allowed me to update existing install to the new version and worked perfectly!

thank you,

[support-swapna]

Hi,

Great ! Thank you for letting us know.

Happy Holidays !

–Swapna
Genuitec Support

[Author]

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