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HELP — Flashing White screen between page changes

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  • #345754 Reply

    kikootwo
    Participant

    Hello!

    I have an app that I’m about to get up on the app store. It is ajax built, and is a simple page based app. Collections of data changing pages to see. Except, when switching pages I get this odd white flashing screen. Usually only about once per time that I open the app. But it really is a big turn off for the app. Does anyone know what this is/is there a solution?

    Thanks!

    -Ben

    #345757 Reply

    support-michael
    Keymaster

    Hi Ben,

    Is there any special processing being performed during the screen transition?

    A white flash during screen transition is frequently a problem caused by heavy use of images, background images and gradient backgrounds which can be computationally intensive to process and can cause such issues on some devices. To isolate the cause try systematically simplifying the app by reducing use of graphics to solid colors. And if you have very long scrolled “next” screen you may try shortening it and see if it improves matters. Make a back up of all your design files before you start tweaking.

    1) What device(s) and OS version are you testing your app on?

    2) What type of screen transition is used for the screen(s) with the flash?

    3) Can you post a screenshot of the current and next screens where the transition flash occurs?

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