- This topic has 25 replies, 3 voices, and was last updated 15 years, 11 months ago by
Mork.
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Sorry if my postings have been confusing to some.
The issue I continue to have is that I cannot install new software using Pulse on my 4 GB RAM Mac (OS version 10.5.7).
I get this error (with no explanation about what to do):
An Internal error occurred during: “update”.
Java Heap Space—–
According, for example, to Pulse *and* the “Add/Remove” software widget, I have PMD installed. However, PMD doesn’t show up in any of the perspectives and right-clicking a source code view doesn’t show the PMD shortcut selection as it used to work.
How could MyEclipse be so hosed?
***Please*** let me know how to resolve the Heap Space error above given to me by Pulse when trying to install the PMD add-in?
If this error is confusing to you, which I assume it is since nobody had helped me with it yet, imagine how it is for your users.
Look forward to your reply.
— M
support-joyMemberM,
Can you copy and paste the contents of your MyEclipse.ini file?
Within your MyEclipse install directory there should be a file called myeclipse.ini Within it you should see the standard heap arguments as well as some arguments that look like:
-XX:PermSize=xxx
-XX:MaxPermSize=yyyI’d suggest increasing those to something like:
-XX:PermSize=128M
-XX:MaxPermSize=256M
support-joyMemberM,
After you have MyEclipse up and running, verify that PMD is installed in your current profile of ME. To verify the same – you can click on Help > About MyEclipse Enterprise Workbench > Plug-in Details. Look for the relevant PMD Provider/Plug-in Name/Plug-in ID.
Next you can click on Window > Customize Perspectives. This will open the Customize Perspectives window. Select the Commands tab. Look for the relevant PMD command group and select the same to enable PMD menu to be added to the IDE.Please tell me where the Eclipse.ini file is on the Mac.
You all are the CREATORS of this software. As you may not know (but hopefully you do), the Mac version of your product has a single file for it’s “EXE”.
I do not see an Eclipse.ini file.
Can you please tell me where this file gets installed on the Mac?
— M
P.S. PMD is listed as INSTALLED by Pulse but not in the list of installed Plug-ins. This discrepancy is probably due to the fact that PMD is dying in the middle of it’s install.
(You really need much better errors with suggestions about what to do — or just have the software fix the problem so there is no error….)
support-joyMemberM,
Your MyEclipse.ini should be located at ${install}/Eclipse.app/Contents/MacOS/
Nope, sorry.
I think you need to look at an actual Mac with MyEclispe installed so you can answer these questions….
In /Applications, there’s a MyEclipse7.1.app and a Uninstall MyEclipse 7.1.app
That’s it. No other files or directories.
No .ini files.
Could you please check a Mac there with MyEclipse installed and let me know what to do?
Thanks.
— M
P.S. Why can’t these settings be modified through MyEclipse itself saving the user from different O/S problems (like this one) and also giving a unified interface?
support-joyMemberMy Bad. It should be eclipse.ini. Can you verify if you have eclipse.ini under that location?
Joy,
Didn’t you actually *read* my last posting?
There is no other file(s) or directory in that /Application/MyEclipse7.1 folder other than the two I listed above…
I think you should escalate this ticket to someone who actually *uses* a Mac. You need to be able to actually look at a Mac to answer your users’ questions.
I may be looking in the wrong place, but I’ve used my advanced file locating functions on the Mac and cannot find an eclipse.ini file anywhere.
Please escalate this ticket. It’s now going on two days….
Thanks.
— M
support-joyMemberM,
I can understand your frustration, but let me assure you, my post replies are not baseless. I have read your post and consulted a member on mac before replying.
I have escalated this ticket. You will hear back from our tech member ASAP.
Inconvinience caused is sincerely regretted.Hi Joy,
Thanks for your reply.
You need to read what people post before replying again. My second reply came after you suggested I look for a file in the /Applications/MyEclipse7.1 directory right after I posted that there was no file or other directory there other than the two I listed.
Perhaps you should actually _use_ a Mac or have at least one (Mac) support person who can jump in on some support issues?
Macs are great. No registry, no crashes, no malware, ….
— M
Joy,
Please also mention to your Mac technician, that when I try to add a Pulse add-in “from an update site”, I usually get an empty dialog box with no update site listed.
If, by some chance, an update site does appear in the dialog box, it fails with the error I’ve posted.
If I select “Run” and Pulse tries to update things based on my selections, I get the same error I’ve posted.
Very frustrating.
— M
support-joyMemberSure M. I will let the techie know.
Can you add one more ware to Mac….vaporware 🙂
Jokes apart, a support techie on mac will get back to you shortly.Thanks.
support-eugeneMember@Mork wrote:
Joy,
Didn’t you actually *read* my last posting?
There is no other file(s) or directory in that /Application/MyEclipse7.1 folder other than the two I listed above…
Note, the Application menu entries only redirects to real MyEclipse install.
To be able to edit eclipse.ini:
1. Open install location (the default one is /Library/Genuitec/MyEclipse 7.1)
2. Right-click myeclipse.app and choose “Show Package Contents”)
3. Navigate to Contents/MacOS
4. Edit eclipse.iniOk, now we’re getting somewhere.
But, here’s a problem…
When, I right click “Show Package Contents” of myeclipse.app, and then click the arrow to show the directory contents of MacOS, there’s nothing listed.
I can show you a screen shot if that would be helpful?
Is this a build configuration problem on your side?
— M
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