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Max OSX install error

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • #296897 Reply

    dhiraj31
    Member

    Hi,

    I am trying to install latest install on my Mac Book Pro and I am getting this error. Can you please help me find a solution.

    This profile can not be resolved because required software could not be located.
    Could not locate installable unit: org.polarion.eclipse.team.svn.connector.javahl15.win32.feature.group 0.0.0
    Checked update site http://download.eclipse.org/eclipse/updates/3.4 and found 1359 installable units.
    Checked update site http://download.eclipse.org/releases/ganymede and found 2436 installable units.
    Checked update site http://downloads.myeclipseide.com/downloads/products/eworkbench/7.0/updates and found 736 installable units.
    Checked update site http://downloads.myeclipseide.com/downloads/products/eworkbench/7.0/updates/supporting and found 20 installable units.
    Checked update site http://downloads.poweredbypulse.com/downloads/products/pulse/client and found 111 installable units.
    Checked update site http://downloads.poweredbypulse.com/downloads/products/pulse/eclipse34 and found 1 installable units.
    Checked update site http://downloads.poweredbypulse.com/downloads/products/pulse/ganymede and found 104 installable units.
    Checked update site http://downloads.poweredbypulse.com/downloads/products/pulse/java and found 21 installable units.
    Checked update site http://www.poweredbypulse.com/installer/eclipse-base and found 2 installable units.
    Checked update site http://www.poweredbypulse.com/pulse/download/live and found 1 installable units.

    #296939 Reply

    support-joy
    Member

    Sorry to hear you hare running into this issue. Can you copy and paste your installation details. It is located under MyEclipse > Installation Summary > Installation Detail. How did you install MyEclipse? meaning – using the All-in-one installer/ Added MyEclipse plugin to Eclipse/using pulse added MyEclipse. And what is the version of MyEclipse you are using?

    #296960 Reply

    dhiraj31
    Member

    Hi,

    I have downloaded All in one(latest) couple of days back. it is 7.1
    I cannot find the installation details… I only have these files in the myeclipse-7.1.0-macosx directory
    LICENSE
    configuration
    myeclipse-71-installer.app
    plugins

    please let me know if I looking in the wrong location.

    #296999 Reply

    support-joy
    Member

    dhiraj31,

    I have couple of questions for you –
    1. Can you clarify, if you have installed MyEclipse7.1 on your Mac? If yes, then installation details can be found from menu item – click on MyEclipse > Installation Summary > [Installation Detail]. Also can you list the installed software. You can get it from Help > Software Updates > Add/Remove Software.
    2. If you are getting the above error during install, then can you copy and paste the contents of your config file? Make sure the file size and md5sum of the downloaded all-in-one installer file is the same as that mentioned in the site. Take your computer offline and try to install MyEclipse.
    3. Of if you were trying to add a plugin and you got the above error, I would recommend you to remove that plugin and recheck. Can you list the contents of your plugin folder here?

    Can you mention what are the exact steps that resulted in the above errors? Do provide as much detail as possible.

    #297060 Reply

    dhiraj31
    Member

    Joy,

    I am getting this error during the installation. I am trying to install All-in-one

    I unzipped the All-in-one tar file which I downloaded then I see these files below. I double click on myeclipse-71-installer.app and at this point I get the message pasted above.
    LICENSE
    configuration
    myeclipse-71-installer.app
    plugins

    yes I have checked the md5 infact I have downloaded 2 times just to make sure.
    I have tried installing ofline as you suggested and I still get the same error.

    Where will be the config file ?

    #297061 Reply

    dhiraj31
    Member

    ok … I think you are asking about config.ini file in Configuration folder

    #Thu Mar 19 10:22:05 EDT 2009
    com.genuitec.pulse.client.jvmarg.deduplicate.prefixes=-Xmx,-Xms,-Xmm,-XX\:MaxPermSize
    pulse.branding.product=com.genuitec.pulse2.core.installer
    com.genuitec.pulse.installer.installdir.message=Choose the base directory to install Pulse into.
    com.genuitec.pulse.installer.bypass.explorer.direct.install=true
    com.genuitec.pulse.installer.definition.metadata.repositories.2=http\://www.poweredbypulse.com/pulse/download/live/
    com.genuitec.pulse.installer.definition.metadata.repositories.1=http\://downloads.poweredbypulse.com/downloads/products/pulse/client/support/
    com.genuitec.pulse.installer.definition.metadata.repositories.0=http\://downloads.poweredbypulse.com/downloads/products/pulse/client/
    com.genuitec.pulse.client.server.connectivity.check.url=/pulse/action/model
    com.genuitec.pulse.installer.splash.title=Preparing Installer for MyEclipse 7.1
    com.genuitec.pulse.client.image.pulse.branding.16=187af648ec58c2ca0eac0f3eb5c16e18-913
    com.genuitec.pulse.installer.openvm.detected=Pulse has detected you are using an Open Source Java Virtual Machine. Some features may not work correctly under an Open VM. For example, connection to the pulse servers will be through a non-secure connection (http) in this case your login information and credentials will still be encrypted.\\n\\nDo you still want to continue?
    com.genuitec.pulse.client.download.rolling.average.interval=500
    com.genuitec.pulse.installer.definition.base.ius.1=com.genuitec.pulse2.common.properties.offline
    com.genuitec.pulse.installer.definition.base.ius.0=com.genuitec.pulse2.client.launcher.group
    com.genuitec.pulse.client.use.insecure.connection.question=Pulse was unable to securely connect to the management server, however a test insecure connection could be established.\n\nWould you like to use Pulse with insecure connections? \n\nNote that passwords and other credential related information are still encrypted.
    com.genuitec.pulse.client.action.response.timeout=60000
    com.genuitec.pulse.installer.definition.profile.version=1.0.0
    com.genuitec.pulse.installer.definition.profile.id=launcher
    com.genuitec.pulse.client.installer.creates.explorer.shortcut=false
    com.genuitec.pulse.installer.installdir.browse=Browse
    com.genuitec.pulse.installer.definition.base.ius.count=2
    com.genuitec.pulse.common.could.not.install.pulse.unexpected.error.message=Could not install Pulse.\n\nAn unexpected error has occured, please see the error logs for more details.
    com.genuitec.pulse.client.use.insecure.connection.question.title=Use Insecure Connection
    com.genuitec.pulse.installer.preconfig.message=Would you like to setup proxy or networking settings prior to auto-detecting settings?
    com.genuitec.pulse.client.download.stall.timeout=30000
    com.genuitec.pulse.installer.definition.metadata.repositories.count=3
    eclipse.product=com.genuitec.pulse2.client.installer.ui.product
    com.genuitec.pulse.installer.installdir.title=Pulse Install Directory
    com.genuitec.pulse.installer.connectivity.check=Checking connectivity with installation server…
    osgi.splashPath=platform\:/base/plugins/com.genuitec.pulse2.client.installer.ui
    com.genuitec.pulse.installer.installdir.prompt=Directory\:
    com.genuitec.pulse.client.download.rolling.average.samples=10
    com.genuitec.pulse.client.image.pulse.branding.32=39cd9a1c98d10df89ff98420083ab960-2348
    com.genuitec.pulse.common.health.check.url=http\://www.poweredbypulse.com/pulse-health-check/
    com.genuitec.pulse.client.definition.server.url=http\://www.poweredbypulse.com
    com.genuitec.pulse.client.download.switch.time.remaining=5000
    com.genuitec.pulse.common.server.url=https\://www.poweredbypulse.com\:443
    com.genuitec.pulse.client.offline.installer.bundle.path=configuration/install-content.bin
    com.genuitec.pulse.installer.installdir.heading=Choose Pulse Installation Directory
    com.genuitec.pulse.installer.preconfig.capslock.title=Caps Lock is Enabled
    com.genuitec.pulse.installer.splash.image=0f4aee03e9edfdae59f6ab4af3d191c6-110572
    com.genuitec.pulse.client.branding.product=com.genuitec.myeclipse.enterprise.workbench.71
    com.genuitec.pulse.client.download.switch.time.delta=10000
    com.genuitec.pulse.client.updating.error.title=Error Updating Pulse
    com.genuitec.pulse.common.branded.shortcut.group=MyEclipse 7.1
    com.genuitec.pulse.client.use.prelaunch.authentication=true
    osgi.bundles=com.genuitec.pulse2.client.common,com.genuitec.pulse2.client.installer.branding,com.genuitec.pulse2.client.installer.common,com.genuitec.pulse2.client.installer.ui,com.genuitec.pulse2.common,com.genuitec.pulse2.common.http,org.apache.commons.logging,org.eclipse.core.contenttype,org.eclipse.core.jobs,org.eclipse.core.net,org.eclipse.core.runtime,org.eclipse.core.runtime.compatibility.auth,org.eclipse.core.runtime.compatibility.registry,org.eclipse.ecf,org.eclipse.ecf.filetransfer,org.eclipse.ecf.identity,org.eclipse.ecf.provider.filetransfer,org.eclipse.equinox.app@start,org.eclipse.equinox.common,org.eclipse.equinox.frameworkadmin,org.eclipse.equinox.frameworkadmin.equinox,org.eclipse.equinox.launcher,org.eclipse.equinox.launcher.carbon.macosx,org.eclipse.equinox.p2.artifact.repository,org.eclipse.equinox.p2.core,org.eclipse.equinox.p2.director,org.eclipse.equinox.p2.engine,org.eclipse.equinox.p2.exemplarysetup,org.eclipse.equinox.p2.garbagecollector,org.eclipse.equinox.p2.jarprocessor,org.eclipse.equinox.p2.metadata,org.eclipse.equinox.p2.metadata.generator,org.eclipse.equinox.p2.metadata.repository,org.eclipse.equinox.p2.touchpoint.eclipse,org.eclipse.equinox.p2.touchpoint.natives,org.eclipse.equinox.p2.updatesite,org.eclipse.equinox.preferences,org.eclipse.equinox.registry,org.eclipse.equinox.security,org.eclipse.equinox.security.macosx,org.eclipse.equinox.simpleconfigurator@1\:start,org.eclipse.equinox.simpleconfigurator.manipulator,org.eclipse.osgi.services,org.eclipse.swt,org.eclipse.swt.carbon.macosx,org.sat4j.core,org.sat4j.pb
    com.genuitec.pulse.client.wire.debug=false
    com.genuitec.pulse.client.server.unavailable.title=Pulse Server Unreachable
    com.genuitec.pulse.client.download.retries.no.mirrors=3
    com.genuitec.pulse.common.could.not.install.pulse.out.of.memory.message=Could not install Pulse.\n\nNot enough memory could be allocated to finish the installation. Contact\nyour administrator to determine the best remedy.
    com.genuitec.pulse.client.communications.compatibility.mode=normal
    com.genuitec.pulse.installer.definition.artifact.repositories.count=2
    com.genuitec.pulse.client.download.switch.percentage=200
    com.genuitec.pulse.installer.installdir.prompt.skip=true
    com.genuitec.pulse.client.connect.time.before.switch=10000
    com.genuitec.pulse.installer.download.all.os.url=http\://www.poweredbypulse.com/all_os.php
    com.genuitec.pulse.installer.definition.launcher.name=pulse-explorer
    com.genuitec.pulse.client.enable.proxy.failure={0}\n\nIt appears changing the configuration did not work, you can either alter the proxy configuration, or try at a later time.\n\nIf problems persist, please log an issue in the Pulse Forums online.
    com.genuitec.pulse.installer.definition.profile.name=Pulse Explorer
    osgi.bundles.defaultStartLevel=4
    org.eclipse.update.reconcile=false
    com.genuitec.pulse.installer.installdir.image=278d8add0886a66fb31b18d148074b4d-12847
    com.genuitec.pulse.installer.definition.artifact.repositories.1=http\://www.poweredbypulse.com/pulse/download/live/
    com.genuitec.pulse.installer.openvm.detected.title=Open VM Detected
    com.genuitec.pulse.installer.definition.artifact.repositories.0=http\://downloads.poweredbypulse.com/downloads/products/pulse/client/
    com.genuitec.pulse.installer.profile.installation.directory.override=$genuitec_dir$/MyEclipse 7.1
    com.genuitec.pulse.client.check.for.updates.title=Checking for Pulse Updates
    com.genuitec.pulse.client.download.time.before.switch=30000

    #297073 Reply

    support-joy
    Member

    Thanks Dhiraj for the config file. I’ll get dev team member help you ASAP. Sorry for the inconvinience.

    #297086 Reply

    support-joy
    Member

    Hey Dheeraj,

    For a workaround, you can install MyEclipse using pulse. Pulse automatically resolves any dependencies that you may be having. You can download pulse from http://www.poweredbypulse.com.

    Hope this helps!

    #297094 Reply

    Greg
    Member

    Hello Dheeraj,

    Do you have a Pulse account and are logging during the installation process?

    Or have you previously using MyEclipse tried to install Subversion support?

    If either of the questions are a yes, could you rename your installation directory and try the installation again?

    You should not be seeing the error trying to find subversive plugins for your installation as MyEclipse 7.1 installers don’t include these plugins, so give that a try.

    #297136 Reply

    dhiraj31
    Member

    I used Pulse and it is working now thank you….

    #297137 Reply

    support-joy
    Member

    Good to hear that you are all set.

Viewing 11 posts - 1 through 11 (of 11 total)
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