[fbod383]

For some reason my Mobione has stopped working. I had it open one minute, the next it was closed and will not open. the little splach page comes up, then nothing. I am running Windows 7 64bit.. been on this machine for the past year. Still works fine on my laptop.

[support-octavio]

Hi fbod383,

Please try next:

1) Use the Task Manager to make sure there is not a hung mobione.exe process.
If you find such a process please kill it and then try starting mobione

2) if #1 does not work try deleting <user home dir>/.mobione/runtime/.metadata directory. Then start mobione.

3) If #2 fails, Open File Explorer to your Users\<Username>\Documents directory (in case you installed it in default location) and manually delete all MobiOne files and subdirectories. Reinstall Mobione. If using default location doesn’t work, please repeat this step but instead installing on default location try install it on C:\Mobione

Let me know how it goes for you.

[fbod383]

Option #2 worked, thanks!

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