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myeclipse-7.5.0-win32.exe Installation Fails

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  • #302068 Reply

    Bernd Löcke
    Participant

    The installation fails with the error message:

    Could not find requested software[com.genuitec.pulse2.client.launcher.group]

    The installer probably tries to open a connection to the Internet,
    but fails as a proxy between them is connected

    #302104 Reply

    support-joy
    Member

    bernd_loecke,

    Sorry to hear you are running into this issue. Can you answer few queries for me to get to the root cause?
    1. Can you copy and paste your installation detail? From MyEclipse IDE menu options click on MyEclipse > Installation Summary > Installation Detail
    2. Are you behind a firewall/proxy? If yes, can you setup proxy details using Window > Preferences > Pulse > Network Settings. Enter proxy details and have “Communications Mode” to “Maximum compatibility (recommended for NTLM proxies)” or “Native Java network connectivity (experimental fallback)”.
    Let me know how this works for you?

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