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Problem with subscription in MyEclipse Blue

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  • #307912 Reply

    Heinz Drews
    Member

    Hello,

    I’m just started to use Blue Edition under Ubuntu 9.10 64bit.

    When I create a Java Maven project following error is shown:

    Subscriber: xxxxxx
    Product ID: E3MB (MyEclipse Blue Subscription)
    License version: 3.0
    Full Maintenance Included
    Subscription expiration date (YYYYMMDD): 20101009
    Number of licenses: 1

    SUBSCRIPTION KEY PROBLEM: Too many users are using this subscription key. MyEclipse will now disable most featues. Either fewer instances of the workbench need to be run or additional subscription keys need to be purchased through the upgrade link. The list of IPs using this key have been written to the log and are also listed here for your convenience: 192.168.1.128, 127.0.0.1

    I’m the only user on this system and there is only one instance running.

    #307936 Reply

    support-joy
    Member

    Heinz Drews,

    Sorry to hear you are running into this issue. If you are on a network, and typically if the users haven’t shutdown MyEclipse Blue IDE properly, it might result in the license still being used, in turn resulting in this alert. Can you restart your computer? This would remove any stale cache information and give it a retry?

    Let me know hot this works for you.

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