- This topic has 5 replies, 2 voices, and was last updated 4 years, 7 months ago by support-swapna.
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voyseyrParticipantI am getting this exception when Codemix starts.
When starting the server I get same exception.
I have read many posts and cannot find a solution.
I loaded codemix in the past few dayseclipse.buildId=4.15.0.I20200305-0155
java.version=1.8.0_221
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Framework arguments: -product org.eclipse.epp.package.java.product
Command-line arguments: -os win32 -ws win32 -arch x86_64 -product org.eclipse.epp.package.java.product
support-swapnaModeratorHi,
Sorry that you are seeing this issue.
Can you please share the .log file located at workspace dir/.metadata/.log with us? Change the extension to .txt and attach it here.–Swapna
Genuitec Support
voyseyrParticipantI get this issue when starting eclipse, trying to start the server and also when trying to connect to Live Chat from eclipse.
Log attachedAttachments:
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support-swapnaModeratorHi,
Thank you for the log file. It looks like a problem with trusted certificates for your JVM.
Can you please check if using a newer version of JDK to start the IDE helps?
Edit the eclipse.ini file which is located in the Eclipse installation directory and point the -vm arg to a newer version of JDK (newer versions usually come with updated set of trusted certificates) and check if the issue persists?If you are behind a firewall or proxy, then it is likely that the SSL certs of the firewall are not Java-friendly. Other than making changes at the firewall level, you have to correctly set up the proxy in the IDE as well. Most of the time the “javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed” Exceptions are because the configuration of your firewall does not handle correctly requests done to https uris. Please confirm it with your network admin as well.
I’m not sure if you already have a proxy configured in Eclipse, but you could use an HTTP version of the proxy, instead of HTTPS – if one is available. This FAQ will explain how to set this up: https://www.genuitec.com/forums/topic/configuring-the-network-proxy-settings/
–Swapna
Genuitec Support
voyseyrParticipanti have already see this response to other issues on this. I have tried all that was suggested.
It looks like the responses are canned so i am wondering if there is a bot answering the questions.
At this point i have wasted 3 days on what I thought might be a helpful product.
So going to uninstall CodeMix as it has not been helpful and been a complete waste of time trying to setup
support-swapnaModeratorSorry that you are still seeing the issue.
1. Can you please let us know which newer version of JDK did you try with?
2. It is not clear if you are behind a firewall or proxy and if yes did you configure them correctly in the Network Connections page. Please share with us more details about your proxy/firewall setup.
3. Did you get a chance to check with your system admin about the https requests? Please check if you can access this url from your browser? :https://git-scm.com/download/win
–Swapna
Genuitec Support -
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