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72GB free and "You do not have enough free space to ins

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  • #299789 Reply

    bgobbi
    Member

    Although I do have 72GB free on my drive I get the following message when trying to install the newest 7.5 windows version:
    “You do not have enough free space to install to this location”

    I made shure that both the install location and the common software location point to that drive.

    It claims I have only 520.0B free. I have mepty recycle bin even though that only freed up a couple of GB.

    Any help?

    Thanks,
    Alberto

    #299798 Reply

    support-joy
    Member

    Alberto,

    Can you give me few more details regarding your system configuration, what is the OS, how much RAM, how many drives and how much free space? If you have 72G of free space, you shouldn’t have any problem. Can you clear temp folder?

    #299822 Reply

    bgobbi
    Member

    Hi Joy,
    thanks for looking into this. I agree with 72GB free I should not have problems. The os is a windows xp laptop with 4GB memory. I have appended the print out from computer manager. I also cleared the temp folder and tried again. Now I am getting the same message but an estimate of 24.0B free. The hard drive is a 140GB disk as I mentioed 72GB are free.

    Alberto

    Resource Summary Report – Page: 1
    ******************** SYSTEM SUMMARY ********************
    Windows Version: Windows 5.1 Service Pack 2 (Build 2600)
    Registered Owner: GenenUser
    Registered Organization: Genentech
    Computer Name: ALBERTGO-LT
    Machine Type: AT/AT COMPATIBLE
    System BIOS Version: HP – 20020820
    System BIOS Date: 02/20/08
    Processor Type: x86 Family 6 Model 15 Stepping 11
    Processor Vendor: GenuineIntel
    Number of Processors: 2
    Physical Memory: 3072 MB
    ******************** DISK DRIVE INFO ********************
    Drive C:
    Type: Fixed disk drive
    Total Space: 120 031 477 760 bytes
    Free Space: 73 329 938 432 bytes
    Heads: 255
    Cylinders: 14593
    Sectors Per Track: 63
    Bytes Per Sector: 512
    ******************** IRQ SUMMARY ********************
    IRQ Usage Summary:
    (ISA) 0 System timer
    (ISA) 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
    (ISA) 6 SMSC IrCC – Fast Infrared Port
    (ISA) 8 System CMOS/real time clock
    (ISA) 9 Microsoft ACPI-Compliant System
    (ISA) 12 Synaptics PS/2 Port TouchPad
    (ISA) 13 Numeric data processor
    (ISA) 14 Primary IDE Channel
    (PCI) 16 PCI standard PCI-to-PCI bridge
    (PCI) 16 ATI Mobility Radeon X2300
    (PCI) 16 Intel(R) Management Engine Interface
    (PCI) 16 Standard Universal PCI to USB Host Controller
    (PCI) 16 PCI standard PCI-to-PCI bridge
    (PCI) 16 PCI standard PCI-to-PCI bridge
    (PCI) 17 Intel(R) Active Management Technology – SOL (COM4)
    (PCI) 17 Standard Universal PCI to USB Host Controller
    (PCI) 17 Microsoft UAA Bus Driver for High Definition Audio
    (PCI) 17 PCI standard PCI-to-PCI bridge
    (PCI) 17 Intel(R) Wireless WiFi Link 4965AG

    #299824 Reply

    bgobbi
    Member

    I tried switching the install directories to a network drive with 26GB free. and get the same error.

    Alberto

    #299850 Reply

    support-joy
    Member

    Alberto,

    Thank you for the details. Your issue is pretty unique.
    Are you able to hit the configure button on the installer and choose a different directory? Are you seeing this error everytime you start the installer. Can you try one more thing clear your temp folder, a quick way to do that would be go to Start > Run prompt. Type %temp% and hit [Enter] key. This will open the temp folder. (please ensure you don’t have any running applications). Review and delete all from temp folder.

    In case the above doesn’t help, can you attach a screenshot. I would recommend you to send a mail to support@genuitec.com and attach screenshot of the said problem. Please add a reference to this thread and also add ATTN:Joy in the subject line. This will ensure quick tracing.

    Thank you for your patience.

    #306452 Reply

    martin111
    Member

    I have the same problem (90 Gb free and error message for “You do not have enough free space to install to this location”)

    I have tried the support suggestions in this case without success.

    Please come back to me

    Regards
    Martin

    #306458 Reply

    support-joy
    Member

    Martin,

    Acknowledging receipt of your email. But the attachments didn’t come through. Please resend the attachments. Please ensure you have enough space in your c:\ as MyEclipse copies certain common files to c:\program files\Genuitec.

    Best.

    #306985 Reply

    barthap
    Member

    Same goes here…

    I have installation problems with MyEclipse 8.x Stable (8.0 GA)
    I continually get “You do not have enough free space to install to this location.” even if I have enough disk space.
    See the following screen cast video for more details: http://screencast.com/t/OGE5MDMxZWMt

    Best regards,
    Peter

    #307062 Reply

    Scott Anderson
    Participant

    Peter,

    We just released a new and customizable installer call “MyEclipse Your Way” that is the first option on our download page for MyEclipse 8.5. With that, you can get a fully customized version of MyEclipse so you only download what you need. And, it doesn’t have any temp space requirements which might be what’s tripping up the all-in-one installer. Can you give that a try?

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