[eclipsesyfi]

I receive this error when launching myeclipse-pro-2014-GA-offline-installer-windows.exe:

“Could not create file “C:\Users\dhamby\AppData\Local\Temp\MyEclips.000\installer\pulse-one-32.exe.” Access is denied.”

If I manually extract the archive and launch the “pulse-one-64.exe”, install fails and I receive exception in log:

Aug 6, 2014 9:54:45 AM com.genuitec.pulse.installer.processor.ProcessorWithFatalErrorHandling run
SEVERE: A fatal error was reported from com.genuitec.pulse.installer.processor.offline.copybundled.CopyBundledArtifactsProcessor@328b1323
com.genuitec.pulse.installer.processor.offline.MissingDataException: Could not find artifacts.bin

RESOLVED: antivirus issue…

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[support-swapna]

eclipsesyfi,

Glad that you got the issue resolved.
Let us know if you see any issues.

[thayesus]

[root@u19788120 Downloads]# ./myeclipse-2016-1.0-offline-installer-linux.run –unattended /home/tsmith/unattended.properties
Starting installer – please wait…
– Preparing install engine
– Extracted install engine
– Unattended file could not be found
Make sure a file exists at /home/tsmith/unattended.properties
or check that you have specified the correct file
in your –unattended <input.properties> argument.
[root@u19788120 Downloads]# ./myeclipse-2016-1.0-offline-installer-linux.run –unattended /home/tsmith/unattended.properties
Starting installer – please wait…
– Preparing install engine
– Extracted install engine
– Unattended file could not be found
Make sure a file exists at /home/tsmith/unattended.properties
or check that you have specified the correct file
in your –unattended <input.properties> argument.
[root@u19788120 Downloads]# ./myeclipse-2016-1.0-offline-installer-linux.run –unattended /home/tsmith/unattended.properties
Starting installer – please wait…
– Preparing install engine
– Extracted install engine
– Unattended file could not be found
Make sure a file exists at /home/tsmith/unattended.properties
or check that you have specified the correct file
in your –unattended <input.properties> argument.
[root@u19788120 Downloads]#
[root@u19788120 Downloads]# dir /home/tsmith/unattended.properties
dir: cannot access /home/tsmith/unattended.properties: No such file or directory
[root@u19788120 Downloads]# ./install-myeclipse-2016
bash: ./install-myeclipse-2016: Permission denied
[root@u19788120 Downloads]# ./install-myeclipse-2016
myeclipse-2016-1.0-offline-installer-linux.run
./install-myeclipse-2016: line 3: myeclipse-2016-1.0-offline-installer-linux.run: command not found
[root@u19788120 Downloads]# ./install-myeclipse-2016
myeclipse-2016-1.0-offline-installer-linux.run
./install-myeclipse-2016: line 3: .myeclipse-2016-1.0-offline-installer-linux.run: command not found
[root@u19788120 Downloads]# ./install-myeclipse-2016
myeclipse-2016-1.0-offline-installer-linux.run
Starting installer – please wait…
– Preparing install engine
– Extracted install engine
– Detected JVM architecture: 64 bit
– Launching install engine with console output
Installer log being written to /tmp/pulse-one-2017-03-31-17-33-05.log
Automatically managing software…
Running [pulse.unattended.load.input.file]
Running [delivery.read.package.metadata]
Running [delivery.check.unattended.settings]
Running [pulse.check.another.install.running]
Running [pulse.check.available.system.jres]
Running [pulse.check.available.architectures]
Running [pulse.load.bundled.profile.licenses]
Running [pulse.load.bundled.profile.artifacts]
Running [pulse.load.bundled.properties]
Running [pulse.configure.hostname.replacement]
Running [delivery.check.existing.package.installation]
Automatically installing MyEclipse 2016; please wait…
Running [pulse.unattended.check.target.architecture]
Running [pulse.unattended.check.chosen.optional.software.preset]
Running [delivery.initialize.provisioning]
Running [delivery.read.bundled.resolution]
Running [delivery.resolve.package.install]
Running [pulse.check.install.diskspace]
Running [pulse.check.memory.processor]
Running [pulse.copy.bundled.artifacts]
Running [pulse.verify.copied.artifacts]
Running [delivery.install.package]
Running [pulse.undo.reset]
Running [delivery.track.package.install.metric]
MyEclipse 2016 processing completed.
Code: 100
Details: Successful Installation
Job found still running after platform shutdown. Jobs should be canceled by the plugin that scheduled them during shutdown: com.genuitec.pulse.installer.processor.offline.delivery.AbstractTrackPackageMetricProcessor$TrackJob
– Exited install engine

[support-swapna]

Thaysus,

Thank you for the details. It looks like MyEclipse installed successfully.
Are you seeing any issues starting MyEclipse? If you see problems starting MyEclipse after installation, then please share with us the exact error message, if possible send us a screenshot to help us get a visual.

Also share with us the contents of the log file pointed to in the response file along with a more comprehensive log file created in the temp folder (the path to that log will be in the result file) for further investigation.

Apologies for inconvenience caused.

–Swapna
MyEclipse Support

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