- This topic has 17 replies, 3 voices, and was last updated 11 years, 1 month ago by support-michael.
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robert65MemberHi, I don’t know if this has been previously reported but I have just started to create an Android file, the problem I have is that when you open it on the tab2 it jumps 2 screens example being that you press an option from the main menu it shows the screen you pressed but then goes directly to another page, when you come out of any page it again jumps twice
Meant to say on milestone2, using 2.9 due to IOS 7, iOS is working fine for App
support-octavioMemberHi robert65
We finally tracked down this illusive bug that only appears on some android devices. A fix will be in the upcoming 2.5 milestone-3 version planned for release tomorrow (Thurs)
robert65MemberOctavio, thank you again for the prompt response
support-octavioMemberHi Robert,
Mobione 2.5 milestone 3 is available now. See more info here: http://www.genuitec.com/support-genuitec/viewtopic.php?f=2&t=6308
robert65MemberOctavio, I have started to test milestone 3 on the tab 2 and i still get pages that jump twice
support-michaelKeymasterThanks for sharing this info about version 2.5m3. We recently implemented a change that we believe improves this android issue. Would you help us test it? Here is a link to an internal daily build of mobione 2.5 build-5 (last friday):
https://drive.google.com/file/d/0B2UbQ9Htq1UWbXFvc2N2TVdkdG8/edit?usp=sharing
robert65MemberWayne, thank you for sharing this build unfortunately it still does the same but quicker than the milestone version
support-michaelKeymasterThanks for the feedback. Crazy issue (#bummer). Can you share your app with us to investigate this? We have been chasing this issue around and around.
robert65MemberWayne, If I send the IPA file will you be fine to load on to your system or do you require all the files in a zip
support-octavioMemberHi Robert,
We will need to review and debug your project, so it will be necesary to get all files of your project in order to debug it. Also, please include steps we can take to replicate the issue.
Send us the zip file with your project to support at genuitec dot com, use title mobione data from robert65, if the file’s size is bigger than 10MB consider using a service such wetransfer.com
support-octavioMemberHi Robert, your assistance is requested.
We have spent considerable effort trying to replicate the Android double-clicking problem with no success yet. We are requesting your help. We have created special Android app that will record all key event and UI state data. How it works: you install and run this test application on yourandroid device. Each screen in the app contains a “Problem” button. When you see the problem please press the Problem button immediately. The problem button will log the UI state info and send it to us for review. We will analyze the log data and hopefully will gain the insight we need to resolve this issue.
Download app:
http://goo.gl/M19DRGThanks in advance.
robert65MemberWayne, sorry for the delay just sent you my work in progress files, to examine for the issue, on a separate note I have been having issues trying to download from the app centre for the last 30 minutes, is there an issue, I got an internal error for 16522187 and another 2 stuck in a loop, build numbers 16572189 and 16532176 for iOS download
support-octavioMemberHi Robert,
We haven’t received your files yet. Did you use wetransfer or did you send it directly? If you didn’t use wetransfer, could you confirm that the file’s size is not bigger than 10MB? If not, please send it again using wetransfer because our ticket system will reject your email if attachments are bigger than 10MB. Also, include me on cc list: octavio at genuitec dot com (just if use wetransfer).
>on a separate note I have been having issues trying to download from the app centre for the last 30 minutes, is there an issue, I got an internal error for 16522187
Could you share a screenshot of the internal error that you got?>and another 2 stuck in a loop, build numbers 16572189 and 16532176 for iOS download
I just built android and iOS apps a couple minutes ago and didn’t experience an issue. Please try again and let us know how it goes.
robert65MemberOctavio, apologies for the delay in sending the Android files, I have enclosed the full project, they should now be with you at your email address
robert65MemberOctavio, sorry meant to say that when you hit the business tab it jumps twice on the tab 2 ,tried it tonight on a HTC and no issues, hope this helps somewhat
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