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Android not behaving properly

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  • #343393 Reply

    robert65
    Member

    Hi, I don’t know if this has been previously reported but I have just started to create an Android file, the problem I have is that when you open it on the tab2 it jumps 2 screens example being that you press an option from the main menu it shows the screen you pressed but then goes directly to another page, when you come out of any page it again jumps twice

    Meant to say on milestone2, using 2.9 due to IOS 7, iOS is working fine for App

    #343412 Reply

    Hi robert65

    We finally tracked down this illusive bug that only appears on some android devices. A fix will be in the upcoming 2.5 milestone-3 version planned for release tomorrow (Thurs)

    #343414 Reply

    robert65
    Member

    Octavio, thank you again for the prompt response

    #343483 Reply

    Hi Robert,

    Mobione 2.5 milestone 3 is available now. See more info here: http://www.genuitec.com/support-genuitec/viewtopic.php?f=2&t=6308

    #343852 Reply

    robert65
    Member

    Octavio, I have started to test milestone 3 on the tab 2 and i still get pages that jump twice

    #343855 Reply

    support-michael
    Keymaster

    @robert65

    Thanks for sharing this info about version 2.5m3. We recently implemented a change that we believe improves this android issue. Would you help us test it? Here is a link to an internal daily build of mobione 2.5 build-5 (last friday):
    https://drive.google.com/file/d/0B2UbQ9Htq1UWbXFvc2N2TVdkdG8/edit?usp=sharing

    #343948 Reply

    robert65
    Member

    Wayne, thank you for sharing this build unfortunately it still does the same but quicker than the milestone version

    #343950 Reply

    support-michael
    Keymaster

    Thanks for the feedback. Crazy issue (#bummer). Can you share your app with us to investigate this? We have been chasing this issue around and around.

    #343951 Reply

    robert65
    Member

    Wayne, If I send the IPA file will you be fine to load on to your system or do you require all the files in a zip

    #343952 Reply

    Hi Robert,

    We will need to review and debug your project, so it will be necesary to get all files of your project in order to debug it. Also, please include steps we can take to replicate the issue.

    Send us the zip file with your project to support at genuitec dot com, use title mobione data from robert65, if the file’s size is bigger than 10MB consider using a service such wetransfer.com

    #344014 Reply

    Hi Robert, your assistance is requested.

    We have spent considerable effort trying to replicate the Android double-clicking problem with no success yet. We are requesting your help. We have created special Android app that will record all key event and UI state data. How it works: you install and run this test application on yourandroid device. Each screen in the app contains a “Problem” button. When you see the problem please press the Problem button immediately. The problem button will log the UI state info and send it to us for review. We will analyze the log data and hopefully will gain the insight we need to resolve this issue.

    Download app:
    http://goo.gl/M19DRG

    Thanks in advance.

    #344019 Reply

    robert65
    Member

    Wayne, sorry for the delay just sent you my work in progress files, to examine for the issue, on a separate note I have been having issues trying to download from the app centre for the last 30 minutes, is there an issue, I got an internal error for 16522187 and another 2 stuck in a loop, build numbers 16572189 and 16532176 for iOS download

    #344021 Reply

    Hi Robert,

    We haven’t received your files yet. Did you use wetransfer or did you send it directly? If you didn’t use wetransfer, could you confirm that the file’s size is not bigger than 10MB? If not, please send it again using wetransfer because our ticket system will reject your email if attachments are bigger than 10MB. Also, include me on cc list: octavio at genuitec dot com (just if use wetransfer).

    >on a separate note I have been having issues trying to download from the app centre for the last 30 minutes, is there an issue, I got an internal error for 16522187
    Could you share a screenshot of the internal error that you got?

    >and another 2 stuck in a loop, build numbers 16572189 and 16532176 for iOS download
    I just built android and iOS apps a couple minutes ago and didn’t experience an issue. Please try again and let us know how it goes.

    #344484 Reply

    robert65
    Member

    Octavio, apologies for the delay in sending the Android files, I have enclosed the full project, they should now be with you at your email address

    #344490 Reply

    robert65
    Member

    Octavio, sorry meant to say that when you hit the business tab it jumps twice on the tab 2 ,tried it tonight on a HTC and no issues, hope this helps somewhat

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