[abhall98]

I am using the App Store Uploader at http://www.appstoreuploader.com/ to try and get my app submitted to Apple
However I have paid my money and taken my chances but no luck
I have been waiting for 4 weeks now and emails have gone unanswered
Do you know if there is a problem with the service?
What are the alternatives
(other than buy a MAc and do it yourself ?)

[support-octavio]

Hi abhall98,

I’m contacting Kyle of appstoreuploader.com to ask what happened with your app, he might not have gotten your emails. Will follow up with you as soon as I get info from him.

[Kyle]

@abhall98,

I am not sure what went wrong with your upload but it sounds like there was a mix up somewhere in the process. If you could send me another WeTransfer file transfer with your .ipa file and account information I can get this taken care of for you as quickly as possible. My email address is mailto:uploads@appstoreuploader.com.

[abhall98]

Sent code ipa and apple details to ‘Appstoreuploader Uploads’ <uploads@appstoreuploader.com> on Tue 2/07/2013 12:46 PM

What is the status of the App ?

[Unknown Author]

I’ve no idea about your case, but surely you can check the status by logging into iTunes Connect. You should also get a push notification from the iTunes Connect app when it’s uploaded, right?

-1TC

[support-octavio]

Hi abhall98,

I’ve contacted Kyle and he shared with me that your issue is solved. I’m marking thread as closed. Let us know if it needs to be reopened.

[abhall98]

still no success with uploading
I am experiencing long delays in getting a response
I have been waiting for two weeks since my last submission
Almost 2 months overall
I need this fixed ASAP

[support-michael]

I frequently consult with appstoreuploader on general itunes and applicationloader matters. We have had very good experience with his service and expertise on appstore matters. Have you contacted kyle at appstoreuploader recently to ensure that he is not stuck waiting for you to provide the key information needed to perform an app upload. He typically completes an upload within a day. Please contact him and discuss why and what actions are required to complete your app upload. As well I will ping him on this topic as he is very conscientious about following through with assignments.

[abhall98]

I just received an email from apple
They have rejected the app as there was no icon-72 included
This is because the app is not directed to IPads but they still want it anyway

I have modified that app to include the icon-72 and reset the system
Still only building for iPhone and iPod

Still no reply to my emails
This appears the only way to contact them

can you look at this ASAP

[Unknown Author]

YES!! I’m getting the “no icon-72 error” AND “unsupported architecture” error. My app doesn’t use the iPad icon, either! I also got another stupid error saying that the app version was 1.0.0, but the iTunes Connect version was 1.0.

Any insight, anyone…?

-1TC

[Unknown Author]

Here’s the exact message: Invalid Image Path – No image found at the path referenced under key “CFBundleIcons”: icon-72.png

I’m going to try this: Select all devices, upload iPad icon, move forward, backup, select ipod and iphone only, move forward and create app. This seems to have forced Mobione to upload icon-72. Let’s see if it will upload to Apple…

[Unknown Author]

The icon-72 message has gone away! However, still getting “unsupported architecture”. PLEASE HELP!!!!!!!!!!!

[support-michael]

ALL: We are looking at the 72px icon requirement now and will share details asap.

[Unknown Author]

1. The 72px icon can be worked around. You can trick the Mobione compiler into including the 72px icon into the bundle, even if it’s not used.

2. The 117px icon should apparently be 120px. This gets rid of another Uploader warning.

3. Much more disturbing is the “Unsupported Architecture” warning, which users cannot get rid of by themselves. (Mobione 2.5M1, Cordova 2.9)

-1TC

[Author]

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