[JonathanOddy]

I’ve got 6.0.0 GA 200708 installed and have the auto update option checked. Today when it attempted an update from GenuiTec it all fell a part with a particularly “useful” Problem Occured dialog:

Quick Update (Time of error: 29 August 2007 10:06:36 BST)
Reason:
Unable to complete action for feature “MyEclipse Enterprise Workbench” due to errors.

Error

Looking in my log file I see first:

!ENTRY org.eclipse.update.core 4 0 2007-08-29 10:05:37.918
!MESSAGE Unable to remove "C:\Program Files\MyEclipse-6.0M1\eclipse\features\org.eclipse.jst.common_core.feature_2.0.0.zmyeclipse60020070820" from the file system. [java.lang.Exception]
!STACK 0
java.lang.Exception
        at org.eclipse.update.internal.core.UpdateManagerUtils.removeEmptyDirectoriesFromFileSystem(UpdateManagerUtils.java:343)
        at org.eclipse.update.internal.core.SiteFileContentConsumer.abort(SiteFileContentConsumer.java:248)
        at org.eclipse.update.internal.core.FeatureExecutableContentConsumer.abort(FeatureExecutableContentConsumer.java:160)
        at org.eclipse.update.internal.core.FeatureExecutableContentConsumer.abort(FeatureExecutableContentConsumer.java:148)
        at org.eclipse.update.core.Feature.install(Feature.java:538)
        at org.eclipse.update.internal.core.SiteFile.install(SiteFile.java:129)
        at org.eclipse.update.core.Feature.install(Feature.java:414)
        at org.eclipse.update.internal.core.SiteFile.install(SiteFile.java:96)
        at org.eclipse.update.internal.core.ConfiguredSite.install(ConfiguredSite.java:155)
        at org.eclipse.update.internal.operations.InstallOperation.execute(InstallOperation.java:94)
        at org.eclipse.update.internal.operations.BatchInstallOperation.execute(BatchInstallOperation.java:84)
        at com.tikal.eclipse.updatemanager.quicksetup.service.QuickSetupService$QuickSetupJob.performSetup(QuickSetupService.java:754)
        at com.tikal.eclipse.updatemanager.quicksetup.service.QuickSetupService$QuickSetupJob.run(QuickSetupService.java:779)
        at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)

And then a whole host of other similar exceptions (for other aspects of MyEclipse)
And then:

!ENTRY com.tikal.eclipse.updatemanager.quicksetup 4 4 2007-08-29 10:06:36.166
!MESSAGE
!STACK 0
java.lang.reflect.InvocationTargetException
        at org.eclipse.update.internal.operations.BatchInstallOperation.execute(BatchInstallOperation.java:114)
        at com.tikal.eclipse.updatemanager.quicksetup.service.QuickSetupService$QuickSetupJob.performSetup(QuickSetupService.java:754)
        at com.tikal.eclipse.updatemanager.quicksetup.service.QuickSetupService$QuickSetupJob.run(QuickSetupService.java:779)
        at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
Caused by: org.eclipse.core.runtime.CoreException: Unable to complete action for feature "MyEclipse Enterprise Workbench" due to errors.
        at org.eclipse.update.core.Utilities.newCoreException(Utilities.java:223)
        at org.eclipse.update.core.Utilities.newCoreException(Utilities.java:254)
        at org.eclipse.update.core.Feature.install(Feature.java:551)
        at org.eclipse.update.internal.core.SiteFile.install(SiteFile.java:96)
        at org.eclipse.update.internal.core.ConfiguredSite.install(ConfiguredSite.java:155)
        at org.eclipse.update.internal.operations.InstallOperation.execute(InstallOperation.java:94)

And then:

Root exception:
org.eclipse.core.runtime.CoreException: Unable to complete action for feature "MyEclipse Enterprise Workbench" due to errors.
        at org.eclipse.update.core.Utilities.newCoreException(Utilities.java:223)
        at org.eclipse.update.core.Utilities.newCoreException(Utilities.java:254)
        at org.eclipse.update.core.Feature.install(Feature.java:551)
        at org.eclipse.update.internal.core.SiteFile.install(SiteFile.java:96)
        at org.eclipse.update.internal.core.ConfiguredSite.install(ConfiguredSite.java:155)
        at org.eclipse.update.internal.operations.InstallOperation.execute(InstallOperation.java:94)
        at org.eclipse.update.internal.operations.BatchInstallOperation.execute(BatchInstallOperation.java:84)
        at com.tikal.eclipse.updatemanager.quicksetup.service.QuickSetupService$QuickSetupJob.performSetup(QuickSetupService.java:754)
        at com.tikal.eclipse.updatemanager.quicksetup.service.QuickSetupService$QuickSetupJob.run(QuickSetupService.java:779)
        at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)

Help appreciated.

[Riyad Kalla]

Easy suggestions first:

1. Since it is complaining about not being able to remove a particular file, the first thing that pops in my head is some hung process that has a handle to that file. So I’d suggest rebooting to definitively get rid of that possibility.

2. After rebooting, edit the shortcut you use to run MyEclipse, and add -clean as outlined here: https://www.genuitec.com/forums/topic/troubleshoot-using-the-clean-command-line-argument/

3. Then fire up MyEclipse and try again… did it work?

If none of the steps worked, I would have to say doing a clean reinstall using our All in One installer to a *brand new* directory (cannot be an existing dir) is the best bet to get up and running quickly. You should be prompted to install the Hotfix update and M4M if you wish after firing it back up.

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