[Ivo Ivanov]

Guys at Genuitec,
Can you explain what the idea was behind the n-teen prompts for user name/password for the proxy server at start up?
I am evaluating the 7.0 version before the other developers at the bank start using it and the first thing that hit me was those multiple login screens. Here at the bank we even cannot download any stuff from the internet that contains executable code (including Java classes). So the updates won’t pass through the proxy server any way, thus why even bother. Which begs the next question. How can one disable the automatic updates?

I am guessing that the new way of packaging the product as an archived update site was made up to cover case like our bank. I am guessing then too that the update procedure should be made a bit more flexible in that sense. Maybe the very first time the dialog should ask the question if the automatic update should be turned off instead of insisting on getting the user name/password over and over again.

Regards,
Ivo Ivanov
Rabobank International (The Netherlands)

[Riyad Kalla]

Ivo,

This may be a scenario we need to prepare better for… there are a few things you can do however to improve this.

1. Go to Window > Prefs > MyEclipse > MyEclipse Dashboard, and uncheck the checkbox so the dashboard doesn’t come up on startup.
2. Go to WIndow > Prefs > General > Network Connections and setup your proxy authentication so it stops asking you.

That should atleast stop bothering you about it… that being said, do you ultimately want a way to turn off the update-checks completely? Or did the fixes above give you a working scenario?

[denz97]

@support-rkalla wrote:

2. Go to WIndow > Prefs > General > Network Connections and setup your proxy authentication so it stops asking you.

i tried this but the proxy configuration and user/pwd is not saved. so everytime i open up myecipse (i use the blue edition) it will still prompt for the proxy info. i entered my id/pwd to authenticate but that too fails. i dont think it is doing the authentication with the proxy either.

[Riyad Kalla]

Ivo & denz97,

It looks like we have a problem with the NTLM. In helping us debug this, can you guys take a look at this FAQ entry on how to turn on network debugging for Pulse, and then after the communications.log.gz file is created, zip up your whole /Common/logs directory and send it to us?

That would be a huge help in us figuring out exactly where and why this is failing and we can dive right into that exact scenario to see what’s going on.

Please send ZIPs to support@genuitec.com ATTN Riyad, with a link back to this thread so I know why I’m receiving the attachments.

[Riyad Kalla]

Guys, also you should be able to get it to stop prompting you by going to Window > Prefs > MyEclipse > Dashboard and unchecking the checkbox then restarting. Please let me know if that works.

[gongtow]

@support-rkalla wrote:

Guys, also you should be able to get it to stop prompting you by going to Window > Prefs > MyEclipse > Dashboard and unchecking the checkbox then restarting. Please let me know if that works.

It does not work for me. I turn off the MyEclipse Dashboard. I also input the General/Internet.
But Pulse still keep asking username/password.

How can I use the old plain eclipse update instead MyEclipse Dashboard?
I work behind firewall. This new update mechanism really annoying.
I have back to use 6.0 for maven and easier update.

[Riyad Kalla]

gongtow getting prompted over-and-over for proxy authentication. This was specifically one of the NTLM-related proxy bugs we fixed in 7.0.1, the workaround to get it to stop prompted and work (and subsequently pickup the 7.0.1 update and work forever there after) is as follows:

=====================
If you have previously saved credentials, you will need to delete the file
stored in:
<MyEclipse Install Dir>/Common/configuration/com.genuitec.pulse2.common.http/connection.storage

This will remove any cached credentials and allow you to finish using the services you desire, as long as you don’t save credentials for your NTLM proxy server again until after the 7.0.1 update is applied.
=====================

As it turns out the bug was related to how we were retrieving the stores credentials — we were doing it wrong resulting in never-ending prompts. This was just occuring with NTLM proxies though and should be fixed with the workaround and 7.0.1 update.

[CARFAX]

@support-rkalla wrote:

Ivo,
That should atleast stop bothering you about it… that being said, do you ultimately want a way to turn off the update-checks completely?

This is exactly what I want… our developers are also behind a firewall/proxy and have zero chance of ever getting updates. We just want to turn it off completely…

LarryD

[Riyad Kalla]

LarryD, meaning that the developers are in a locked down offline-only network environment, or the bug won’t allow them to get their network settings configured properly?

[CARFAX]

@support-rkalla wrote:

LarryD, meaning that the developers are in a locked down offline-only network environment, or the bug won’t allow them to get their network settings configured properly?

Locked down…

LarryD

[Riyad Kalla]

Guys I’ve filed an issue for the dev team to look into adding the ability to completely turn off the checking for updates tasks.

[Sam Perez]

can you post the issue number so we can track progress?

tihs feature was available in 5.x and 6.x now is missing, I work from office and home and need a profile setup like mozilla for network settings for office (proxy) or for home (direct connect).

thanks,

[Author]

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