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Bottom Toolbar Problem Please help quickly

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  • #315909 Reply

    atbk
    Member

    Hi all

    We have a problem.
    When we build an app in mobione, at bottom white area is created. we have a license but we cant solve this problem. in every app at bottom there is a white area.

    we tried put a toolbar at bottom but the same pboblem continues still there is a white area at bottom.

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    #315939 Reply

    support-michael
    Keymaster

    @atbk
    A few questions to give me a better idea of what might be happening:

    1) what version of mobione are you using? See Help>About for the version info.

    2) on which devices does the white area appear?
    2a) if on iOS device does the white area appear only when the webapp is launched from the home screen or does it appear all the time such as when loaded from the web?

    3) can you send me one of your design files that is having this problem for investigation? Send to support at genuitec dot com with the MobiOne in the title.

    #320072 Reply

    mezo
    Member

    Did anyone find a solution for this problem? If so, please post it.
    Thanks a lot

    #320073 Reply

    support-michael
    Keymaster

    @mezo

    I ran some tests and am not sure how to replicate this problem. Can you share an example UI file that exhibits this problem and tell me how to reproduce the problem? Are you testing and seeing this problem in the Test Center, on an iphone/ipad device, other non-iOS device, all of the above?

    All info you can share greatly appreciated.

    #320091 Reply

    support-michael
    Keymaster
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