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Can’t get Bugzilla bug summary -how to troubleshoot

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • #242621 Reply

    Bodziak
    Member

    I’m using localy installed (LAN based) Bugzilla database. I got the Exception (attahced below) when I try to open details of a bug. How I can troubeshoot this ? The rest of features related to Bugzilla integration works OK . I mean :
    1) testing connection to server usisn Window/Preferences – OK
    2) Serching for BUG’s using Search menu works – OK
    3) Seting bug as favorite works – OK
    4) Creating new Bug using File /New/New BugReport – creates new bug in Bugzilla then throws the exception descrbed bellow
    5) Clik on bug in favorites list throws the exception attached below

    HOW TO troubleshoot this issue ?

    java.lang.NullPointerException
    at ca.ubc.bugzilla.core.BugReport.getSummary(BugReport.java:98)
    at ca.ubc.bugzilla.ui.BugzillaSubmitEditor.createLayouts(BugzillaSubmitEditor.java:400)
    at ca.ubc.bugzilla.ui.BugzillaSubmitEditor.createInfoArea(BugzillaSubmitEditor.java:366)
    at ca.ubc.bugzilla.ui.BugzillaSubmitEditor.createPartControl(BugzillaSubmitEditor.java:246)
    at ca.ubc.bugzilla.ui.BugzillaEditor.createBugzillaSubmitPage(BugzillaEditor.java:72)
    at ca.ubc.bugzilla.ui.BugzillaEditor.createPages(BugzillaEditor.java:95)
    at org.eclipse.ui.part.MultiPageEditorPart.createPartControl(MultiPageEditorPart.java:241)
    at org.eclipse.ui.internal.EditorReference.createPartHelper(EditorReference.java:585)
    at org.eclipse.ui.internal.EditorReference.createPart(EditorReference.java:365)
    at org.eclipse.ui.internal.WorkbenchPartReference.getPart(WorkbenchPartReference.java:552)
    at org.eclipse.ui.internal.EditorReference.getEditor(EditorReference.java:214)
    at org.eclipse.ui.internal.WorkbenchPage.busyOpenEditorBatched(WorkbenchPage.java:2325)
    at org.eclipse.ui.internal.WorkbenchPage.busyOpenEditor(WorkbenchPage.java:2258)
    at org.eclipse.ui.internal.WorkbenchPage.access$9(WorkbenchPage.java:2250)
    at org.eclipse.ui.internal.WorkbenchPage$9.run(WorkbenchPage.java:2236)
    at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:69)
    at org.eclipse.ui.internal.WorkbenchPage.openEditor(WorkbenchPage.java:2231)
    at org.eclipse.ui.internal.WorkbenchPage.openEditor(WorkbenchPage.java:2204)
    at ca.ubc.bugzilla.ui.ViewBugzillaAction.run(ViewBugzillaAction.java:73)
    at ca.ubc.bugzilla.favorites.actions.ViewFavoriteAction.run(ViewFavoriteAction.java:52)
    at ca.ubc.bugzilla.ui.FavoritesView$3.mouseDoubleClick(FavoritesView.java:198)
    at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:141)
    at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:66)
    at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:843)
    at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3080)
    at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:2713)
    at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:1699)
    at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:1663)
    at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:367)
    at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:143)
    at org.eclipse.ui.internal.ide.IDEApplication.run(IDEApplication.java:103)
    at org.eclipse.core.internal.runtime.PlatformActivator$1.run(PlatformActivator.java:226)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:376)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:163)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.eclipse.core.launcher.Main.invokeFramework(Main.java:334)
    at org.eclipse.core.launcher.Main.basicRun(Main.java:278)
    at org.eclipse.core.launcher.Main.run(Main.java:973)
    at org.eclipse.core.launcher.Main.main(Main.java:948)

    1) Was Eclipse freshly installed for MyEclipse? YES
    2) Are any other external plugins installed? VSS integration
    3) How many plugins in the <eclipse>/plugins directory are like org.eclipse.pde.* ZERO
    4) What MyEclipse version are you using? Version: 3.1.0 Build id: I20050627-1435
    5) What JDK version are you using to run Eclipse? 1.5.0_04
    6)What JDK version are you using to launch your application server? 1.4.2
    7)What application server are you using? BEA Weblogoci 7.0
    What steps did you take that resulted in the issue?
    Are there any exceptions in the Eclipse log file?

    #242627 Reply

    Riyad Kalla
    Member

    What version of BZ? The plugin is currently very picky, we would suggest you keep an extra Web Browser View open and just navigate to your local BZ install as a workaround.

    #242682 Reply

    Bodziak
    Member

    I’m curently use work this arround. The BZ version 2.18.3 with a few modification in UI. If you could describe what is required to make it run e.g. speacial URL have to be submited and the server response must contains some special values I can check if our BZ meets this requirments. I just want to decide if I can solve this problem by myself

    #242702 Reply

    Riyad Kalla
    Member

    Bobziak,
    We appologize for the current state of the BZ plugin, it currently relies too heavily on an unmodified install of BZ, versions 2.16 and while we did test with 2.18, folks have reported problems with that. I can’t promise too much right now, it is one of our least used features and we are swamped with work for 4.1 and 4.2/5.0 with high priority items.

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