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Can’t install app on iPhone 5

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  • #347872 Reply

    RobertHasty
    Member

    Hi, tried to find answer here but couldn’t.

    I built an app for my iphone 4s and it installs and works fine.

    A friend wanted to try the app, he has iphone 5 and it wouldn’t even load.

    Tried other iphone 5 devices and it will not load on those either.

    This is my first build with Mobione, love it, just not sure I’m doing it right.

    Thanks for any help,
    Rob

    #347874 Reply

    Paul_paul
    Participant

    Are you talking about a native iOS app? if so you need to register the UDID number of your friends ip5 in ‘Devices’ on the Apple developer web site then edit your ad hoc provisioning profile to include it. You need to do this for all devices you wish to share your app with for testing purposes.

    If it is a web app give up now and go native there are far too many issues with web apps, you’re just wasting your time.

    #347875 Reply

    RobertHasty
    Member

    It’s for a native app.

    I’m confused because I did what you said for my own iphone 4s and have shared it with some friends, all of who have the iphone 4s.

    So do you know if I add one of the iphone 5’s, it should work on the other 5’s without adding each one?

    Thanks for your time, I appreciate it.

    Rob

    #347876 Reply

    Code_A
    Member

    Are your building as an Ad Hoc distribution or as an App Store distribution?

    Stickleback is right, if you are trying to manually share your app with others then you need to add their UDID’s into the devices and regenerate your provision profile. I am surprised to hear that you were able to share your app on other devices without having their UDID’s included in your provision profile.

    I have packaged apps using the App Store distribution provisioning and still not been able to share with friends (not sure why???). It seems the only way to share on Apple devices is to either add their UDID’s or upload it to the App Store.

    #347881 Reply

    RobertHasty
    Member

    Setup as ad hoc.

    Thank you both very much.

    Rob

    #347882 Reply

    Paul_paul
    Participant

    There is absolutely no way that an ad hoc built native app will install on a device that does not have its UDID included in the provisioning profile. Unless, and I am not an expert on this, the device has been ‘jailbroken’ which I do believe allows many things it possibly shouldn’t.
    You cannot share apps built with an app store profile other than from the app store.

    #347892 Reply

    support-michael
    Keymaster

    >There is absolutely no way that an ad hoc built native app will install on a device that does not have its UDID included in the provisioning profile

    @stickleback is spot on correct. You can easily verify if the provision profile you are building with includes the target device UDIDs by opening it a utility such as wordpad. Scroll down until you find the device id properties and examine the list of device UDIDs. For all target devices that you wish to install your app on, verify that the UDID is listed.

    #347915 Reply

    Paul_paul
    Participant

    I am sure you would remember if you had registered a friends iPhone in ‘Devices’, wouldn’t you? …..It’s not like you can forget entering a 40 digit number.

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