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Cannot connect to JIRA with jira plug-in

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  • #337255 Reply

    herbalife
    Member

    I cannot add any JIRA servers in the Tracker View. When I click add server, and supply the URL and login information I get:

    invalid element in com.atlassian.jira.rpc.soap.beans.RemoveServerInfo – servertime

    I am using the latest Eclipse For Spring 10 and all plug-ins are upated to latest versions.

    I get the same error for my Jira on-demand servers as I do for our local in-house jira servers.

    #337324 Reply

    herbalife,

    Sorry that you are seeing this problem.

    > Can you please share your installation details from MyEclipse > Installation summary > Installation details ?

    > Can you please mention the steps in detail on how did you install the JIRA plugin in MyEclipse and also mention the steps to replicate the issue at our end ?

    #337332 Reply

    herbalife
    Member

    I did not take any special steps to install the jira plug-in it was installed through the myeclipse configuration center. I have attached the installation details.

    @support-pradeep wrote:

    herbalife,

    Sorry that you are seeing this problem.

    > Can you please share your installation details from MyEclipse > Installation summary > Installation details ?

    > Can you please mention the steps in detail on how did you install the JIRA plugin in MyEclipse and also mention the steps to replicate the issue at our end ?

    Attachments:
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    #337374 Reply

    herbalife,

    Thanks for the details provided.

    I could replicate the issue at my end on MyEclipse for Spring. The same issue is replicated in Eclipse 3.7.2 which is the base eclipse for MyEclipse. So, this looks like a Jira issue.

    I suggest you to cross post on JIRA forums or Eclipse forums for better support.

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