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cannot use the help function

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  • #286766 Reply

    Hi,

    I just installed myEclipse ide and try to get somewhat familiar with it. But no helpfunction works. If I click some, I get a processing message and nothing happens.

    I think you agree, that an ide with no help function at all is not that worthful,

    peter

    #286778 Reply

    Hi,

    this reply is made by myself to make my post some more precise.

    I click help/welcome/overview

    and the Overview screen displays 🙂

    Now that I think the link ‘MyEclipse User Interface Tools’ should contain some useful information I click it .

    All I see is a processing bar moving forward and when it is ready I get an empty frame titled ‘Help – Eclipse SDK’

    Even If I click ‘Help/Help Contents’ I get the same empty frame. The same click in pure/native eclipse leads me to the help menue.

    It would be nice to get all the useful information, that had been enterered with a lot of effort by the myEclipse folks.

    Peter

    #286810 Reply

    Loyal Water
    Member

    If you go to Help > Help contents > MyEclipse Learning Center > Overview > User Interface Development tools, are you able to see the window that shows up?

    Can you go to MyEclispe > Installation Summary > Installation Details and paste the information here for me.

    #286844 Reply

    Hi Nipun,

    I cannot go beyond Help > Help contents, if I do so I get the processing bar and after this the empty transparent frame entitled ‘Help – Eclipse SDK’, as I posted before.

    Here is the paste from MyEclispe > Installation Summary > Installation Details:

    *** Date:
    Dienstag, 8. Juli 2008 13.41 Uhr CEST

    ** System properties:
    OS=Linux
    OS version=2.6.22-14-generic
    Java version=1.6.0_03

    *** MyEclipse details:
    MyEclipse Enterprise Workbench
    Version: 6.5.0 GA
    Build id: 6.5.0-GA-20080609

    *** Eclipse details:
    Eclipse SDK

    Version: 3.3.2
    Build id: M20080221-1800

    Eclipse Platform

    Version: 3.3.3.r33x_r20080129-_19UEl7Ezk_gXF1kouft
    Build id: M20080221-1800

    Eclipse Project SDK

    Version: 3.3.3.r33x_r20080129-7M7J7LB-u3aphGW6o3_VmiVfGXWO
    Build id: M20080221-1800

    Eclipse Graphical Editing Framework

    Version: 3.3.2.v20080129
    Build id: 20080221-1602

    Eclipse RCP

    Version: 3.3.3.r33x_r20080129-8y8eE9UEUWI6qujeED0xT7bc
    Build id: M20080221-1800

    Eclipse Java Development Tools

    Version: 3.3.2.r33x_r20080129-7o7jE7_EDhYDiyVEnjb1pFd7ZGD7
    Build id: M20080221-1800

    Eclipse Plug-in Development Environment

    Version: 3.3.3.r33x_r20080129-7N7M5DQVIA_6oJsEFkEL
    Build id: M20080221-1800

    Eclipse startup command=-os
    linux
    -ws
    gtk
    -arch
    x86_64
    -showsplash
    -launcher
    /opt/eclipse/myEclipse/eclipse/eclipse
    -name
    Eclipse
    –launcher.library
    /opt/eclipse/myEclipse/eclipse/plugins/org.eclipse.equinox.launcher.gtk.linux.x86_64_1.0.3.R33x_v20080118/eclipse_1023.so
    -startup
    /opt/eclipse/myEclipse/eclipse/plugins/org.eclipse.equinox.launcher_1.0.1.R33x_v20080118.jar
    -exitdata
    170000
    -vm
    /opt/jre1.6.0_03/bin/java

    Peter

    #286857 Reply

    Loyal Water
    Member

    Can you go to <workspace>/.metadata/.log file and check if any exceptions is being recorded.

    #286890 Reply

    Hi Nipun

    here’s the contents of <workspace>/.metadata/.log file after trying help>help contents:

    !SESSION 2008-07-09 08:48:51.880 ———————————————–
    eclipse.buildId=M20080221-1800
    java.version=1.6.0_03
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=linux, ARCH=x86_64, WS=gtk, NL=de_DE
    Command-line arguments: -os linux -ws gtk -arch x86_64

    !ENTRY org.eclipse.ui 2 0 2008-07-09 08:49:02.466
    !MESSAGE Warnings while parsing the commands from the ‘org.eclipse.ui.commands’ and ‘org.eclipse.ui.actionDefinitions’ extension points.
    !SUBENTRY 1 org.eclipse.ui 2 0 2008-07-09 08:49:02.466
    !MESSAGE Commands should really have a category: plug-in=’org.codehaus.groovy.eclipse.ui’, id=’org.codehaus.groovy.eclipse.command.RunGroovyConsole’, categoryId=’org.codehaus.groovy.eclipse.editor.category.rundebug’
    !SUBENTRY 1 org.eclipse.ui 2 0 2008-07-09 08:49:02.466
    !MESSAGE Commands should really have a category: plug-in=’org.codehaus.groovy.eclipse.ui’, id=’org.codehaus.groovy.eclipse.debug.ui.testShortcut.debug’, categoryId=’org.eclipse.debug.ui.category.debug’

    !ENTRY com.genuitec.eclipse.wizards 1 0 2008-07-09 08:49:13.934
    !MESSAGE Installed snippet library: /opt/eclipse/myEclipse/eclipse/plugins/com.genuitec.eclipse.wizards_6.5.0.zmyeclipse650200806/snippets/jsp/struts_bean_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2008-07-09 08:49:13.992
    !MESSAGE Installed snippet library: /opt/eclipse/myEclipse/eclipse/plugins/com.genuitec.eclipse.wizards_6.5.0.zmyeclipse650200806/snippets/jsp/struts_html_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2008-07-09 08:49:14.030
    !MESSAGE Installed snippet library: /opt/eclipse/myEclipse/eclipse/plugins/com.genuitec.eclipse.wizards_6.5.0.zmyeclipse650200806/snippets/jsp/jsf_f_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2008-07-09 08:49:14.075
    !MESSAGE Installed snippet library: /opt/eclipse/myEclipse/eclipse/plugins/com.genuitec.eclipse.wizards_6.5.0.zmyeclipse650200806/snippets/jsp/struts_logic_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2008-07-09 08:49:14.133
    !MESSAGE Installed snippet library: /opt/eclipse/myEclipse/eclipse/plugins/com.genuitec.eclipse.wizards_6.5.0.zmyeclipse650200806/snippets/jsp/jsf_h_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2008-07-09 08:49:14.196
    !MESSAGE Installed snippet library: /opt/eclipse/myEclipse/eclipse/plugins/com.genuitec.eclipse.wizards_6.5.0.zmyeclipse650200806/snippets/jsp/struts_tiles_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2008-07-09 08:49:14.252
    !MESSAGE Installed snippet library: /opt/eclipse/myEclipse/eclipse/plugins/com.genuitec.eclipse.wizards_6.5.0.zmyeclipse650200806/snippets/html/htmlform_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2008-07-09 08:49:14.358
    !MESSAGE Installed snippet library: /opt/eclipse/myEclipse/eclipse/plugins/com.genuitec.eclipse.wizards_6.5.0.zmyeclipse650200806/snippets/html/javascript_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2008-07-09 08:49:14.418
    !MESSAGE Installed snippet library: /opt/eclipse/myEclipse/eclipse/plugins/com.genuitec.eclipse.wizards_6.5.0.zmyeclipse650200806/snippets/html/html_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2008-07-09 08:49:14.470
    !MESSAGE Installed snippet library: /opt/eclipse/myEclipse/eclipse/plugins/com.genuitec.eclipse.wizards_6.5.0.zmyeclipse650200806/snippets/html/css_snippets.xml

    !ENTRY com.genuitec.eclipse.wizards 1 0 2008-07-09 08:49:14.529
    !MESSAGE Installed snippet library: /opt/eclipse/myEclipse/eclipse/plugins/com.genuitec.eclipse.wizards_6.5.0.zmyeclipse650200806/snippets/html/forms_lists_snippets.xml

    peter
    Dortmund, Germany

    #286927 Reply

    Loyal Water
    Member

    Can you check if the Web Browser from the Toolbar works. You can navigate to something like http://www.google.com and check if it opens up.

    #287060 Reply

    Hi Nipun

    A click on the browser from the Toolbar leads to the following crash:

    JVM terminated. Exit code=1
    /opt/jre1.6.0_03/bin/java
    -Xms128M
    -Xmx512M
    -XX:PermSize=64M
    -XX:MaxPermSize=128M
    -jar /opt/eclipse/myEclipse/eclipse/plugins/org.eclipse.equinox.launcher_1.0.1.R33x_v20080118.jar
    -os linux
    -ws gtk
    -arch x86_64
    -showsplash
    -launcher /opt/eclipse/myEclipse/eclipse/eclipse
    -name Eclipse
    –launcher.library /opt/eclipse/myEclipse/eclipse/plugins/org.eclipse.equinox.launcher.gtk.linux.x86_64_1.0.3.R33x_v20080118/eclipse_1023.so
    -startup /opt/eclipse/myEclipse/eclipse/plugins/org.eclipse.equinox.launcher_1.0.1.R33x_v20080118.jar
    -exitdata 250002
    -vm /opt/jre1.6.0_03/bin/java
    -vmargs
    -Xms128M
    -Xmx512M
    -XX:PermSize=64M
    -XX:MaxPermSize=128M
    -jar /opt/eclipse/myEclipse/eclipse/plugins/org.eclipse.equinox.launcher_1.0.1.R33x_v20080118.jar

    #287061 Reply

    Hi Nipun,

    sorry for my last post, I clicked the wrong browser shortcut, the tabbed one beside the console tab. The browser shortcut from the toolbar works fine with myeclipseide.com and I’m writing this reply from it.

    By the way, could it be a problem of 64-bit architecture. I installed myeclipse on a 32 bit version of ubuntu and eclipse in a virtual machine and help is working fine.

    Peter

    #287111 Reply

    Riyad Kalla
    Member

    Peter,
    I was just going to point that out, yes the 64-bit platform is the issue, it’s not tested with MyEclipse nor is the 64-bit VM (if you are using one).

    What you might be able to do, so you don’t need the entire VM, is to uncompress 32-bit Sun JRE 1.5.0_11, 32-bit Eclipse “Classic” 3.3 and MyEclipse all to a dir under your home dir somewhere and use all those pieces together.

    Sorry for the trouble.

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