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When I download the installer for EWB 4.0.3 to my Mac, the application does not launch. When I double click on it, nothing happens. It also has the default application icon rather than one for EWB (I mention this only because it may point to the problem).
Anyone else seen this problem?
No, we haven’t seen anything like it. It might be that the archive was only partially downloaded or corrupted in transit. The byte size of the installer should be 119,976,535 bytes. Can you verify that?
That’s the size of the file I downloaded. The other weird thing about it is that I can’t open the file with Stuffit Expander but I can open it with unzip on the command line.
Can you run the md5 command on the file you downloaded? Here is the valid md5 from a working copy of the 4.0.3 install file.
MD5 (EnterpriseWorkbenchInstaller_4.0.3GA_E3.1.zip) = 1dbd5db3d687ada4160a3370fd26defbI cannot extract using stuffit or launch the installer either on Mac OS X 10.4.
I can unzip from terminal but the extracted installer does not launch either. No error, just does nothing.
I ran md5 and got exactly the same result.
Maybe it works in panther but cannot verify that as I do not have another OS X machine..
Guys,
Sorry you are having trouble. Remember that if the installer doesn’t work you can always download the manual install package from the downloads page. Once you unstall the manual install package, it will contain installation instructions in HTML format.
The MD5 for my file is:
MD5 (EnterpriseWorkbenchInstaller_4.0.3GA_E3.1.zip) = 1dbd5db3d687ada4160a3370fd26defb
so it looks like that’s not the problem. Can anyone confirm that they’ve seen it work if they use the command line unzip?
