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codemix engine is starting up for a very long time

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  • #628605 Reply

    sleepers
    Participant

    Hi,

    I am encountering some troubles using codemix under eclipse, codemix takes more than 5min to start … (I am under wsl2)

    Moreover when I try to create an Angular project, Nothing is created, only one folder node_modules

    Thanks for your help!

    • This topic was modified 5 years, 1 month ago by sleepers.
    • This topic was modified 5 years, 1 month ago by sleepers.
    • This topic was modified 5 years, 1 month ago by sleepers.
    #628635 Reply

    support-swapna
    Moderator

    sleepers,

    Sorry that you are seeing issues with CodeMix.
    Can you please reach us via Live Chat ( Help > CodeMix > Live Chat ) to help us quickly diagnose the problem. We have some diagnostic tools available via Live Chat which will help us troubleshoot the problem.

    If you cannot get into Live Chat now, then please share with us the workspace log file which is located at workspace dir/.metadata/.log (change the extension to .txt and attach it) for further investigation. Also share with us more details about any antivirus software running in the machine.

    Apologies for inconvenience caused.

    –Swapna
    Genuitec Support

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