[ashashree]

Engine not connected

[support-swapna]

Asha,

Sorry that you are seeing this problem with CodeMix.

Can you please clarify if it is a new install of CodeMix? Please share with us the workspace log file located at workspace dir/.metadata/.log (save it as text file and attach it) to help us check for errors logged.

We are available now on Live Chat. You can reach us via Help > CodeMix > Live Chat for further investigation.

Apologies for inconvenience caused.

–Swapna
Genuitec Support

[genuitecbeuria]

Kindly help me

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[support-swapna]

Hi,

Sorry that you are seeing this issue. Thank you for sharing the log file.

!MESSAGE Failed to launch engine. File not found: E:\Eclipse-Oxygen\file:\E:\Eclipse-Oxygen\plugins\com.genuitec.eclipse.code.engine.app.win32.x86_64_3.6.0.202002212104.jar!\engine\CodeMix Engine.exe

It looks like an incomplete installation of CodeMix. Can you please check if there is CodeMix Engine.exe file in this path ? :E:\Eclipse-Oxygen\plugins\com.genuitec.eclipse.code.engine.app.win32.x86_64_3.6.0.202002212104\engine

The log has lot of timed out exceptions related to internet connection. If you have network issues, then you can download the archived update site for CodeMix and install it via Help > Install from Site > Add > Archive and point to the downloaded .zip file. Please take a fresh copy of Eclipse and try installing CodeMix using the archived update site installation.

If the CodeMix Engine.exe is present, then do you have any anti virus/firewall running in your machine which could be blocking the exe?

Please let us know how you get on with it.

–Swapna
Genuitec Support

• This reply was modified 4 years, 6 months ago by support-swapna.

[support-swapna]

Hi,

Just checking – were you able to get CodeMix working?

–Swapna
Genuitec Support

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