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codemix not connected error

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  • #626473 Reply

    niveshsk
    Participant

    problem while opening codemix in eclipse.the problem arrise only from today. yesterday it’s works..but today not working

    #626480 Reply

    Hi Nivesh,

    Sorry to hear that you are having trouble connecting to CodeMix.

    Can you please give us some more details?

    1. Have you updated to the latest version of CodeMix, 2019.9.25? You can check the version in the Window > Preferences > CodeMix preferences page.
    2. Please share with us your workspace log file which is located at workspace dir/.metadata/.log.
    3. Also share with us your OS and version details.

    It would help us investigate the issue if you could please connect with us via CodeMix Live Chat (Help > CodeMix > Live Chat). We should be able to get you going ASAP.

    Apologies for inconvenience caused.

    -Shilpee
    Genuitec Team

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