[rahul0509]

CodeMix Engine is not connected

[support-swapna]

Rahul,

Sorry that you are seeing problems with CodeMix.

Is this a new install of CodeMix or an already working install which stopped connecting?

Can you please share with us the workspace log file from the workspace dir/.metadata/.log (alternatively, click on the icon for ‘Export Log’ in the Error Log view) save it as text file and attach it here to help us investigate further?

You can reach us via Live Chat ( Help > CodeMix > Live Chat..) and our CodeMix developers will be available to diagnose the problem.

Apologies for inconvenience caused.

–Swapna
Genuitec Support

[support-swapna]

Rahul,

Just checking if you were able to get the CodeMix engine working.
If you are still seeing problems, then please share with us the details I requested in my previous response or connect with us on Live Chat.

–Swapna
Genuitec Support

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