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Error Preparing Installer message

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  • #300512 Reply

    nguyenc1
    Member

    Hello,

    I’ve downloaded myeclipse-7.5.0-win32.exe and tried to install it, but getting the “Error Preparing Installer” message.
    I did a site search and have read some of the messages that have similar error. I’ve tried to install Pulse and also getting the same error message.

    I’m able to install other software using window installer without any problems.

    Please help!!!

    #300514 Reply

    nguyenc1
    Member

    Hi,

    I’ve resolved the problem. Apparently, there’s a Genuitec folder already existed in my C:\ Program Files… so I deleted and was able to install myeclipse.

    #300531 Reply

    support-joy
    Member

    Fantastic. Good to hear that you are all set.

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