[Fernimal]

Hi,
When trying to update myeclipse 2051 Stable 2, the following message appears: “Network Disruption. Required update sites used to install components are currently unavailable…“.
The “Networks connections” are configured properly.

In Preferences, the ‘Available Software Sites’ shows error when trying access in Firefox:
* http://downloads.genuitec.com/downloads/packs/eclipse-discovery/v4.4.2/updatesite
Error 403 Forbidden: You don’t have permission to access /downloads/packs/eclipse-discovery/v4.4.2/updatesite/ on this server.

* http://gosecure.genuitec.com/site/8329-fCm-6925/4.5.0.201301082055
Error 404: Resource /8329-fCm-6925/4.5.0.201301082055 not available.

Can you tell me what to do?
Thank you!

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[support-swapna]

Fernimal,

Sorry that you are seeing this issue. I see no issues accessing the update sites at my end. It might be a temporary glitch at your end either with internet connection or the firewall/proxy is blocking the sites.

The update sites are meant to be used from within the IDE. You cannot access them directly from the browser.

Please make sure you have unfettered access to these sites through your proxy : http://www.genuitec.com, http://www.poweredbypulse.com and http://www.myeclipseide.com,www.downloads.genuitec.com for http and https.

Also ensure that there are no glitches in your internet connection.

Let us know how it works for you.

–Swapna
MyEclipse Support

[Fernimal]

Now works. Proxy was blocking same urls..

Thanks!!

[support-swapna]

Fernimal,

Glad that it works.
Let us know if you see any issues.

–Swapna
MyEclipse Support

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