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Failed: Unable to sign the application.

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  • #336086 Reply

    Georgia
    Member

    Dear Octavio,

    I have built my app a couple of days before in the first place and it was OK. Today I tried to build it again (i.e., new version) but I have the following error code: “Failed: Unable to sign the application”. I thought there might be a corrupted “private.key” file. So I used the one I had in back up, but the error still exists and I can’t built my app. What should I do? Is it safe to delete all (i.e., .csr, .key, .cer, .mobileprovision) and start from the beginning?

    thanx,
    Georgia

    #336087 Reply

    Hi Georgia,

    Can you provide more details:

    1) is the build wizard submitting you content?
    1a) if yes, please post a build #
    1b) if no, please provide more details as to where the error is occurring in the iOS Build Wizard

    2) are you submitting private key, certificate and provision profile? Or .p12 file and provision profile?

    #336111 Reply

    Georgia
    Member

    Hi Octavio,

    Here are the details you asked for:

    1) is the build wizard submitting you content?
    1a) if yes, please post a build #,

    Answer: BUILD #428127, status: Failed

    1b) if no, please provide more details as to where the error is occurring in the iOS Build Wizard,

    Answer: Digital Signature problem in the build wizard. It requires the private key file, and I enter it. Error Log, Failed: Unable to sign the application.

    2) are you submitting private key, certificate and provision profile? Or .p12 file and provision profile?

    Answer: I am submitting private key, distribution certificate and provision profile.

    thanx,
    Georgia

    #336148 Reply

    Hi Georgia,

    Our dev team have looked at your build ID details and seems that there’s a problem with copying your private.key file to our server, that’s why your app coulndn’t be signed. Please rename/move your design and attempt a new build. This would be a different project in server, and you should be able to build your app. Let me know how it goes for you.

    #336152 Reply

    Georgia
    Member

    Hi Octavio,

    I moved the iOS folder in a different place and all is OK.

    thanx,
    Georgia

    #336154 Reply

    @Gergia,

    Great! Thanks for sharing your success with us.

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