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failing to install

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  • #314003 Reply

    seansaban
    Member

    I can’t install the 15 days free installation. It’s failing to install the software

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    #314043 Reply

    support-michael
    Keymaster

    Can you send the log file to support at genuitec dot com to my attention (Wayne)?

    Also please try reinstalling as follows:
    1) disable your virus scanner software during he installation (some virus scanners are anal are rejecting mobione’s installation)
    2) install into the default location recommended by the installer.

    Wayne
    Genuitec Mobile Team

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