[lian00jian]

I can’t open jsp page by Visual JSP Designer.
only can open it by JSP editor.

the error says,
An error has occurred.See error log for more details.
java.lang.UnsatisfiedLinkError
The details error:
org.mozilla.xpcom.internal.XPCOMImpl.getComponentManager() Lorg/mozilla/interfaces/nsIComponentManager;

I can’t find effective method to solve this problem in chinese web-site.
so have to question here…
can you help me?

[support-swapna]

lian00jian,

Sorry that you are seeing this issue.

Can you answer some more questions for us ?

1. Can you please share the installation details from MyEclipse > Installation Summary > installation Details ? Paste them here for us.

2. Please also share your OS version and details. Also let us know if you are working with a 64 bit or 32 bit install of MyEclipse.

3. Are you seeing this problem with all jsp files or only a particular file?

4. Clear the contents of the .log file which is located at <workspace dir>/.metadata/.log, replicate the issue and paste the contents of the .log file here for us.

[lian00jian]

thanks for help.
swapna .

Can’t open all jsp files by Visual JSP Designer not a particular file
My os version : windows xp 32bits
.log contents
!ENTRY org.eclipse.ui 4 0 2012-05-18 20:22:01.234
!MESSAGE Unhandled event loop exception
!STACK 0
java.lang.UnsatisfiedLinkError: org.mozilla.xpcom.internal.XPCOMImpl.getComponentManager()Lorg/mozilla/interfaces/nsIComponentManager;
at org.mozilla.xpcom.internal.XPCOMImpl.getComponentManager(Native Method)
at org.mozilla.xpcom.Mozilla.getComponentManager(Mozilla.java:885)
at com.genuitec.eclipse.webdesigner3.util.XPCOMUtil.getSupportedFonts(XPCOMUtil.java:266)
at com.genuitec.eclipse.webdesigner3.toolbar.FontFaceComboContributionItem.getInitStrings(FontFaceComboContributionItem.java:33)
at com.genuitec.eclipse.webdesigner3.toolbar.Webdesigner3ComboContributionItem.createControl(Webdesigner3ComboContributionItem.java:89)
at com.genuitec.eclipse.webdesigner3.toolbar.Webdesigner3ComboContributionItem.fill(Webdesigner3ComboContributionItem.java:167)
at org.eclipse.jface.action.ToolBarManager.update(ToolBarManager.java:349)
at org.eclipse.jface.action.ToolBarManager.createControl(ToolBarManager.java:111)
at org.eclipse.jface.action.ToolBarContributionItem.fill(ToolBarContributionItem.java:192)
at org.eclipse.jface.action.CoolBarManager.update(CoolBarManager.java:919)
at com.genuitec.eclipse.webdesigner3.toolbar.EmbeddedToolfolderManager.createToolbars(EmbeddedToolfolderManager.java:416)
at com.genuitec.eclipse.webdesigner3.editors.WebDesignerMultiPageEditor.createVisualEditor(WebDesignerMultiPageEditor.java:704)
at com.genuitec.eclipse.webdesigner3.editors.WebDesignerMultiPageEditor.createDesignPage(WebDesignerMultiPageEditor.java:577)
at com.genuitec.eclipse.webdesigner3.editors.WebDesignerMultiPageEditor.createPages(WebDesignerMultiPageEditor.java:342)
at org.eclipse.ui.part.MultiPageEditorPart.createPartControl(MultiPageEditorPart.java:310)
at org.eclipse.ui.internal.EditorReference.createPartHelper(EditorReference.java:661)
at org.eclipse.ui.internal.EditorReference.createPart(EditorReference.java:428)
at org.eclipse.ui.internal.WorkbenchPartReference.getPart(WorkbenchPartReference.java:594)
at org.eclipse.ui.internal.PartPane.setVisible(PartPane.java:306)
at org.eclipse.ui.internal.presentations.PresentablePart.setVisible(PresentablePart.java:180)
at org.eclipse.ui.internal.presentations.util.PresentablePartFolder.select(PresentablePartFolder.java:270)
at org.eclipse.ui.internal.presentations.util.LeftToRightTabOrder.select(LeftToRightTabOrder.java:65)
at org.eclipse.ui.internal.presentations.util.TabbedStackPresentation.selectPart(TabbedStackPresentation.java:473)
at org.eclipse.ui.internal.PartStack.refreshPresentationSelection(PartStack.java:1256)
at org.eclipse.ui.internal.PartStack.setSelection(PartStack.java:1209)
at org.eclipse.ui.internal.PartStack.showPart(PartStack.java:1608)
at org.eclipse.ui.internal.PartStack.add(PartStack.java:499)
at org.eclipse.ui.internal.EditorStack.add(EditorStack.java:103)
at org.eclipse.ui.internal.PartStack.add(PartStack.java:485)
at org.eclipse.ui.internal.EditorStack.add(EditorStack.java:112)
at org.eclipse.ui.internal.EditorSashContainer.addEditor(EditorSashContainer.java:63)
at org.eclipse.ui.internal.EditorAreaHelper.addToLayout(EditorAreaHelper.java:217)
at org.eclipse.ui.internal.EditorAreaHelper.addEditor(EditorAreaHelper.java:207)
at org.eclipse.ui.internal.EditorManager.createEditorTab(EditorManager.java:779)
at org.eclipse.ui.internal.EditorManager.openEditorFromDescriptor(EditorManager.java:678)
at org.eclipse.ui.internal.EditorManager.openEditor(EditorManager.java:639)
at org.eclipse.ui.internal.WorkbenchPage.busyOpenEditorBatched(WorkbenchPage.java:2817)
at org.eclipse.ui.internal.WorkbenchPage.busyOpenEditor(WorkbenchPage.java:2729)
at org.eclipse.ui.internal.WorkbenchPage.access$11(WorkbenchPage.java:2721)
at org.eclipse.ui.internal.WorkbenchPage$10.run(WorkbenchPage.java:2673)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.eclipse.ui.internal.WorkbenchPage.openEditor(WorkbenchPage.java:2668)
at org.eclipse.ui.internal.WorkbenchPage.openEditor(WorkbenchPage.java:2652)
at org.eclipse.ui.actions.OpenWithMenu.openEditor(OpenWithMenu.java:337)
at org.eclipse.ui.actions.OpenWithMenu.access$0(OpenWithMenu.java:325)
at org.eclipse.ui.actions.OpenWithMenu$2.handleEvent(OpenWithMenu.java:187)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1003)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:3823)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3422)
at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2382)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2346)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2198)
at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:493)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:288)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:488)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:113)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:193)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:382)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)
at org.eclipse.equinox.launcher.Main.run(Main.java:1236)

installation Details :*** Date:
2012年5月18日 星期五 下�08时08分25秒 CST

** System properties:
OS=WindowsXP
OS version=5.1.0
Java version=1.7.0

*** MyEclipse details:
MyEclipse Enterprise Workbench
Version: 7.0 Milestone-1
Build id: 7.0-M1-20080808

*** Eclipse details:
MyEclipse Enterprise Workbench

Version: 7.0 Milestone-1
Build id: 7.0-M1-20080808

Eclipse Project SDK

Version: 3.4.0.v20080522-7O7S-CHEp2gcoGjmFFomLz-d5M8NdvuPgDrH17jw0Mvhe
Build id: I20080617-2000

Eclipse Platform

Version: 3.4.0.v20080610-9I96EhtEm-T_5LxIsybz-3MdGZmOA3uwv7Ka_M
Build id: I20080617-2000

Eclipse RCP

Version: 3.4.0.v20080324a-989JERhEk-jWnd5IY8K5tjxB
Build id: I20080617-2000

Eclipse Plug-in Development Environment

Version: 3.4.0.v20080603-7T7U-E_EkMNrNKb39WcMC
Build id: I20080617-2000

Eclipse Java Development Tools

Version: 3.4.0.v20080603-2000-7o7tEAXEFpPqqoXxgaBhhhq
Build id: I20080617-2000

Eclipse Graphical Editing Framework GEF

Version: 3.4.0.v20080115-677-8082A5696H274A
Build id: 200806091334

Eclipse startup command=-os
win32
-ws
win32
-arch
x86
-showsplash
-launcher
D:\网页软件\MyEclipse\eclipse\eclipse.exe
-name
Eclipse
–launcher.library
D:\网页软件\MyEclipse\eclipse\plugins\org.eclipse.equinox.launcher.win32.win32.x86_1.0.100.v20080509-1800\eclipse_1114.dll
-startup
D:\网页软件\MyEclipse\eclipse\plugins\org.eclipse.equinox.launcher_1.0.100.v20080509-1800.jar
-clean
-data
F:\web_java
-launcher
D:\网页软件\MyEclipse\eclipse\eclipse.exe
-clean
-vm
C:\Program Files\Java\jre7\bin\client\jvm.dll

[support-swapna]

lian00jian,

Thank you for the details.

1. Can you check if you applied all Windows updates?

2. Did you see this issue with Visual JSP Designer in the past too or is it something you are seeing recently? If you are seeing this recently, can you recollect what has changed since then?

3. Can you please upgrade to MyEclipse 10.1, the latest version to take advantage of the many improvements we have done ? The license you currently hold is valid for 10.1 version too as our licenses are time based and not version based.

You can download MyEclipse 10.1 from this link and install alongside ME 7 :
http://myeclipseide.com/index.php?name=Recommend_Us&req=Download&version=ME

Let us know if you see any issues.

[Author]

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