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Installer EOF exception

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  • #310992 Reply

    FloRet
    Member

    When I tried to install MobiOne 1.0M9 i got an error message. See attach img.
    Can you help me? how fix it ?

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    #311000 Reply

    wayne
    Moderator

    Based on the info you provided (thanks) the end of file (EOF) error listed causes me to think that your installer download is corrupted. If you downloaded the latest 1.0M9u2 installer verify that it is exactly 130,293,868 bytes. If your installer is not the correct size, please download a new installer and give it a go. http://genuitec.com/mobile/download.html. If you have a good installer the please provide the info below and we’ll dig in and figure out this thing out.

    1) Windows OS version (XP, Vista, Win7)
    2) 32 bit, 64 bit
    3) OS locale and language
    4) installer executable name & byte size (exact size needed)
    5) install location (specify default if not customized) and user role (administrator, guest, other)
    6) was previous version of mobione already installed?
    7) Are you installing on a Mac with a VM?

    Wayne
    Genuitec Mobile Team

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