- This topic has 20 replies, 5 voices, and was last updated 11 years, 2 months ago by support-michael.
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Mikelv001MemberHi Guys-
It’s been a few months of smooth sailing, until I tried to update my current apps.
I have a 4s with ios7, and everything is fine. I installed on a 5 with ios7, and disaster. All the screens are stretched to fit the larger 5 screen (no more black bars top and bottom), and the widgets are totally jacked up. I’ve downloaded and installed 2.5 milestone 3, tried toggling off ‘enable full screen’…..please help. So frustrating.
Mike
Paul_paulParticipantHi Mike,
I have apps running on ip4 and ip5 iOS6 and iOS7 and Android, all different screen sizes and no problems at all, you probably need to set up your screens correctly. It’s a bit difficult to tell what is wrong without seeing your files.
paulDMemberYep it’s your screen set up. You need to use the auto resize controls to set up your M1 screens for different devices.
http://www.genuitec.com/mobile/docs/advancedUIDesign/advancedUIDesign.html
Or the other method which works very well.
http://www.genuitec.com/support-genuitec/viewtopic.php?f=8&t=5254
Mikelv001MemberHi Guys-
Thank you for the info. But there’s definitely something else going on. On the M1 home screen, I use an image as the background – a .png that sized exactly the same pixel size as a 4 screen, so it’s always displayed correctly on a 4, and with black bars top/bottom on a 5. Now on the 5 witgh ios7, the background image is stretched to fit the full 5 screen (no black bars). Nav bars that have been precisely laid out with x/y coordinates are fine, everything else adjusts to fir the full 5 screen. What gives? I don’t see any way to ‘lock’ the size of the background image size to the dims of a 4 screen.
Mike
support-michaelKeymasterhi mike,
I’m thinking the quickest way to get us all on the same page is for you to post a small example of what is goofed. From that we should be able to provide advice to resolve the issue.
Mikelv001MemberWayne-
I previously set up your 4 & 5 on my Apple provisioning account (4 = fe970…, 5=beb931…). I built two app updates capable on installing on both devices. Check them out – just forwarded both builds to support email.
Mike
support-octavioMemberHi Mike,
We have juggled our devices and also we no longer have access to your previous project code. Can you please mockup a really small UI that demonstrates the issue and post it for us to investigate?
Mikelv001MemberOctavio-
Doesn’t it make a lot more sense to investigate the actual apps? Can you send me the ID of a 5 you have running ios7, and I’ll send you a build for that device?
It’s a really simple problem: background images on multiple screens are .png files sized to the pixel size of a 4. On the 5 with ios7, the background images are elongated to fit the entire 5 screen; and widgets on secondary screens are perfectly located with the 4, and randomly moved around on the 5.Mike
support-michaelKeymasterHi Mike,
Our approach is to isolate problems to their most basic details. That is why we request the smallest possible example project that replicates the problem (occasionally this is real app you are developing but most of the time a simple example is much easier and quicker for everyone to work with). This common project gives us a shared context to discuss from. Without it we almost always have to make assumptions which leads to wasted time on both of our parts. A compiled app can be helpful but frequently does not answer all the questions that project with code/designs will do.
Mikelv001MemberWayne-
This makes absolutely no sense.
Let me get this straight. I have 6 apps up and selling for over a year, and you’ve helped with scrolling, mapping, AJAX, and other problems along the way. ios7 comes along, and I have a new problem. So instead of taking a look at the actual apps, you want me to build some new UI and try and replicate the problems, not build them as provisioning apps and post them here?
This is a waste of time. I’ll rebuild all six apps for 5 screen dimensions.
Mike
support-michaelKeymaster>This makes absolutely no sense.
I made a very reasonable request that should have taken probably 10 mins using the designer. The project code is the most true information we can work with. The alternative is for me to guess as to exactly how your layout and images are structured; don’t confuse running your app with having the code that causes the problem. I ask for a small example because large projects are a major hassle for us to deal with in so many ways starting with security.
>This is a waste of time. I’ll rebuild all six apps for 5 screen dimensions.
All that work rather than layout 1 or maybe 2 examples screens with whatever background image is causing an issue for us to look at together…. in your own words this makes no sense to me.
Mikelv001MemberWayne-
Here’s a simple test you could have run 2 days ago, instead of dithering back and forth.
1. Get any image that’s 320×460 (clips 20 off for the top header instead of the full 320×480).
2. Set it as a background image on a 4 in the design center.
3. Don’t do anything else.
4. Build it as as provisional app with your Apple provisioning portal certificates.
5. Build the app.
6. Install on a 5 running ios7.
7. Does the 320×460 image stretch to the 5’s 320×568 screen size? yes or no.Mike
support-michaelKeymaster>Here’s a simple test you could have run 2 days ago, instead of dithering back and forth.
Thanks for the helpful info we needed to understand exactly how you laid out your app and the image sizing details.
Mikelv001MemberWayne-
This is exactly what I said on monday. It’s now wednesday.
?
Mike
support-michaelKeymasterMike,
Please understand there are multiple techniques to setup up background images in a mobione design. Regardless of your impression I was not wasting your time – I was seeking to speed things up. What I was looking for with a test case is to understand the scenario “exactly” as you see it – a shared example is as exact as we can get. And if the test case included a good image that renders poorly when scaled we could possibly provide additional feedback for the design of artwork.Now that I know which scenario is affected here’s the scope. The Screen background image property will scale the image 100 percent as you are seeing – the problem is the image aspect ratio is not preserved when scaled. Site designers that work with different screen resolutions will frequently create a background image that either scales or repeats. With a bit of javascript (maybe css) it is possible to dynamically change the background image based on the screen resolution. Give me a little while to find the example project to demonstrates how to do this.
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