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Issue Regarding Subscription Key Information

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  • #339841 Reply

    James Camire
    Member

    Hello,

    I was running a program in the Java Runtime Environment and this problem popped up.

    An internal error occurred during: “Launching SmtTests”.
    Invalid Subscription Level – Discontinuing this MyEclipse operation.

    This makes it to where I cannot run these classes from the Java package I have created, yet I can run other classes and debug them just fine.

    This is my info:

    Product Id: E2MY (MyEclipse Standard Subscription)
    License version: 2.0
    Full Maintenance Included
    Subscription expiration date (YYYYMMDD): 20140513
    Number of users: 1

    Thanks

    #339861 Reply

    support-swapna
    Moderator

    jcamire,

    Sorry that you are seeing this issue.

    1.Can you please share the Installation Details from MyEclipse > Installation Summary > Installation Details?

    2.Please give us more information about the classes. What kind of classes are they? If possible please prepare a sample project which exhibits the issue and send it to us to help replicate the issue at our end.

    3. Also copy paste the entire contents of the .log file which is located at <workspace dir>/.metadata/.log to help us investigate further.

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