[trushar100]

I have downloaded my app from iTunes onto my iPod.

I have two issues I would like to remedy as these features are not working as they had been in the test app downloaded directly from the goo.gl url from MobiOne.

1) the scroll feature is not as smooth as in the prototypes I made in MobiOne. How do I make the scrolling a smoother, more enoyable process? At the moment it is not smooth, and slightly sticking when moving by small amounts on the scroll screen. When flicking the the screen to move large quantities of of the scroll page, the movement is smooth.

2) How do I put up a genre for the app? At the moment, the app’s genre is ‘Unkown’.

3) This is the most worrying issue: I have hyperlinks in my text (in HTML box) that link to pages in my website. In the test app from MobiOne, when I touch the hyperlinks, these pages would open in Safari. So getting back to the app would simply be done by exiting safari and pressing my app icon. For info, my website is displayed in a scaled format, so that a lot of the page can be seen.

However, now on the app from iTunes, when the hyperlink is touched, the whole app tunes into the webpage! In addition, the webpage is really scaled up so the the page is zoomed into the webpage. Here’s the issue – because the webpage is not displayed in safari, there is no back button to get back to the app. If I exit the app by pressing the home button and reenter the app via the icon, the webpage is still displayed with no way to get back to the content in the app i created. Also, I cannot use the pinching feature to scale the zoomed up webpage to a regular size.

So how can I link a url in my html box that opens a webpage that either allows the user to go back to the app or opens in safari so that the home button can be used to exit the app and get back to the app I created? Also how do I make sure that the webpages are not zoomed up and are the right size?

Thank in advance…

T.

[support-michael]

@trushar100

Help me understand some things. Did you build a native ad hoc deployed app and testing on your device(s) before uploading it to the appstore? You should have done this and verified that all app functionality is working as designed.

[trushar100]

Wayne,

My apologies, I have used the wrong terminology to describe what I have on my device…

Yes, these issues are on the native ad hoc deployed app being tested on my device.

I have not uploaded the app to iTunes (I mistakenly thought that was the correct way to describe the ad hoc app on my iPod)…

I hope this clears things up…

[trushar100]

bump bump bump

[support-octavio]

@trushar,

MobiOne app use the popular open-source iscroll component. The stickiness you observe on small scrolling is a known issue with all such scrollers. Optimizations you can implement to improve scrolling performance is to keep your scrolling conent as simple as possible. For example minimize the use of complex backgrounds such as gradients and images.

> 2) How do I put up a genre for the app? At the moment, the app’s genre is ‘Unkown’.
Are you referring to how your app is configured in iTunes, e.g., using iTunes Connect?

> 3) This is the most worrying issue: I have hyperlinks in my text (in HTML box) that link to pages in my website
Could you confirm that you are using <a> tags within HTML widgets for achieve this? Or can you tell us how are you opening those pages?

[trushar100]

I am using both a scroll and a gradient – oh well.

2) I think yes, do you know how I would configure iTunes Connect so that I can select the appropriate genre for my app?

3) Here is the hyper link that I am using:

<a href=”http://thesatmathprep.com/products.html”>www.TheSatMathPrep.com</a&gt;

Also, I am using a “Hyper Link” widget at the bottom of my screens to link to an external web page. I have the same issue with this, in that the app opens the webpage within the app and not in safari. This has the effect that I cannot get back to the app – even after I have pressed the home button. When I press the home button and press the icon for my app, the webpage that was link is still displayed with no way to get back to the app.

Why would this be and how can this be remedied, so that the webpage opens in safari???

Thanks again…

[trushar100]

bump bump bump!!!

[support-octavio]

Hi trushar,

Please try using the target attr in your <a> tags

target="_blank"

Example:

<a href="http://www.genuitec.com" target="_blank">Link</a>

[trushar100]

I’ll try that, thanks.

but what about the same issue that is happening using the widgets as links?

How can I open the links in a separate Safari page and not in my app?

[trushar100]

anyone???

[support-octavio]

Hi Trushar,

>but what about the same issue that is happening using the widgets as links?
I guess you are using the Go To URL action, you should set the open URL property to open URL in: new Window
See attached image:
See attachment open-new-Window.png

Attachments:

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[trushar100]

The ULRs are set to open in a new window already! (Under Universal)

Any other ideas on how to remedy this situation?

Thanks.

[support-octavio]

@trushar100,

Please consider to use a Popup Window, that will allow you to open your webpages and close the childbrowser to go back your app. The option is in the same combobox than the New Window option.

[gkleinman]

I didn’t see that anyone addressed the issue <2> of how to set the “genre” of an ipa file. When I bring my app into iTunes, it set to “unknown”. Is there a way to set this when building the app in MobiOne?

[support-michael]

all:

> I didn’t see that anyone addressed the issue <2> of how to set the “genre” of an ipa file.

“genre” is not a build-time concern. When you set up your app through iTunes Connect you set a primary and secondary category. See the following link and scroll down to the category settings:
http://goo.gl/BN4hj

[Author]

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