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M 8.0 Install Hangs on Mac OS X

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  • #303039 Reply

    I had a problem the first time I attempted an install of MyEclipseIDE 8.0 on OS X. It had problems launching Pulse and installing it. It required the update of the MyEclipseIDE profile for 7.5. Since I had not installed 7.5, it said it could not find a lot of files to install.

    So, I downloaded 7.5, installed it and it 7.5 installed perfectly.

    Then, I downloaded 8.0 for the Mac OS X and attempted to install it.

    it gets about 1/2 way through the Installing Pulse and hangs…. It has been hanging for several hours.

    The Apple Log has the following entry.

    
    10/6/09 9:16:53 PM [0x0-0xb30b3].org.eclipse.eclipse[4798] eclipse.buildId=unknown 
    10/6/09 9:16:53 PM [0x0-0xb30b3].org.eclipse.eclipse[4798] java.version=1.5.0_20 
    10/6/09 9:16:53 PM [0x0-0xb30b3].org.eclipse.eclipse[4798] java.vendor=Apple Inc. 
    10/6/09 9:16:53 PM [0x0-0xb30b3].org.eclipse.eclipse[4798] BootLoader constants: OS=macosx, ARCH=x86, WS=carbon, NL=en_US 
    10/6/09 9:16:53 PM [0x0-0xb30b3].org.eclipse.eclipse[4798] Framework arguments:  -keyring 
    10/6/09 9:16:53 PM [0x0-0xb30b3].org.eclipse.eclipse[4798]  /Users/mcconnell_stephen/.eclipse_keyring -showlocation 
    10/6/09 9:16:53 PM [0x0-0xb30b3].org.eclipse.eclipse[4798] Command-line arguments:  -os macosx -ws carbon -arch x86 -keyring /Users/mcconnell_stephen/.eclipse_keyring -consoleLog -showlocation 
    10/6/09 9:16:53 PM [0x0-0xb30b3].org.eclipse.eclipse[4798] !ENTRY org.eclipse.equinox.p2.repository 4 0 2009-10-06 21:16:53.063 
    10/6/09 9:16:53 PM [0x0-0xb30b3].org.eclipse.eclipse[4798] !MESSAGE ProvisioningEventBus could not be obtained. Metadata caches may not be cleaned up properly. 
    10/6/09 9:16:53 PM [0x0-0xb30b3].org.eclipse.eclipse[4798] Architecture: Mac OS X/i386 
    10/6/09 9:16:53 PM [0x0-0xb30b3].org.eclipse.eclipse[4798] Redirecting System.out and System.err to /Library/Pulse/Common/logs/installer-console.log 
    10/6/09 9:16:53 PM myeclipse-8-latest-installer[4798] [Java CocoaComponent compatibility mode]: Enabled 
    10/6/09 9:16:53 PM myeclipse-8-latest-installer[4798] [Java CocoaComponent compatibility mode]: Setting timeout for SWT to 0.100000 
    

    The log file for the install says

    
    !SESSION 2009-10-06 21:16:52.500 -----------------------------------------------
    eclipse.buildId=unknown
    java.version=1.5.0_20
    java.vendor=Apple Inc.
    BootLoader constants: OS=macosx, ARCH=x86, WS=carbon, NL=en_US
    Framework arguments:  -keyring /Users/mcconnell_stephen/.eclipse_keyring -showlocation
    Command-line arguments:  -os macosx -ws carbon -arch x86 -keyring /Users/mcconnell_stephen/.eclipse_keyring -consoleLog -showlocation
    
    !ENTRY org.eclipse.equinox.p2.repository 4 0 2009-10-06 21:16:53.063
    !MESSAGE ProvisioningEventBus could not be obtained. Metadata caches may not be cleaned up properly.
    
    !ENTRY org.eclipse.core.net 1 0 2009-10-06 21:16:53.980
    !MESSAGE System property http.nonProxyHosts has been set to local|*.local|169.254/16|*.169.254/16 by an external source. This value will be overwritten using the values from the preferences
    

    Any idea on what is wrong. I had no problem installing MyEclipseIDE 8.0 on my Windows computer even though I didn’t have 7.5 on it.

    I am using the

    myeclipse-8.0M1.macosx.tgz file that I downloaded for a complete stack install for the Mac OS X install.

    #303062 Reply

    Loyal Water
    Member

    Stephen,
    We have found that some of the GZIPped TAR extraction program (The Unarchiver) doesn’t handle long filenames/pathnames appropriately. Can you use the command line to extract the installer (and use the built-in OS X extraction utility) and check if that helps.

    #303066 Reply

    the command

    tar -xvf myeclipse-8.0M1-macoxs.tgz untarred and unzipped the file, extracting it fully.

    I ran the myeclipse-8-latest-installer and it STILL hangs.

    Why would the version 8 installer hang when I used the Mac Stuffit program on 7.5 and it worked and installed correctly……

    I still have a problem on 8.0….

    Hey? Can I upgrade to 8.0 from my 7.5 installation via the upgrade process there?

    #303098 Reply

    rgunn
    Member

    I have also experienced your issue as well – installer hangs half way through “Preparing installer components”….

    you should be able to install using this method also:

    To Install Using Eclipse Update Site: be sure Eclipse 3.5 “Classic” is installed . Start Eclipse > Select Help > Software Updates > Available Software Tab > Add Site > Enter this URL http://downloads.myeclipseide.com/downloads/products/eworkbench/galileo/enterprise-latest
    From there you just “Next” your way through the wizard and MyEclipse will be installed for you.

    Make sure its eclipse 3.5 not 3.5.1. If its consistent you should receive an error as I did about Visual Swing Designer dependancies which you can deselect from the list of items to install. I’d be interested to know how you go. I tested this under both the 32 bit and 64 bit version of eclipse 3.5

    8M1 seems to be a bit of a shambles. I dont know if its just under OS X, but every method of install has had problems….and wastes our time.

    Disappointed as we need the newer version to fix serious refactoring, search & replace bugs under MyEclipse 7.5

    #303105 Reply

    I downloaded the full stack for MyEclipse 7.5 and installed it. It appears that it uses Eclipse 3.4.xx Ganymede as it’s base, because the update site points to the Ganymede discovery area.

    I don’t know about the support here for the Mac on the 8.0 upgrade… I have a Windoz machine, a Linux machine and my Mac. The Linux and WIndoz machines have no problems installing. The Mac is a mess. I’ll work with 7.5 until the problem is fixed, but after having let my subscription lapse because MyEclipse didn’t support all its features on the Mac, this comes as a further dissappointment.

    A previous responder said:

    Stephen,
    We have found that some of the GZIPped TAR extraction program (The Unarchiver) doesn’t handle long filenames/pathnames appropriately. Can you use the command line to extract the installer (and use the built-in OS X extraction utility) and check if that helps.

    But if this is the case, why does 7.5 install with no problems and 8.0 have problems. I used the above method and it didn’t work, also.

    #303106 Reply

    Mork
    Participant

    Watch out if you have Snow Leopard with MyEclipse 7.5. See the other postings on this.

    #303107 Reply

    Luckily, I have not upgraded to Snow Leopard, yet, but I will have to read the posts.

    Thanks.

    #303108 Reply

    Mork
    Participant

    For me, with Snow Leopards Java 1.6-ONLY JVM errors, MyEclipse would no longer debug and help would not work.

    I’m using Intellij IDEA on the Mac side and still using MyEclipse on the Windows side.

    I hope that someday they will come out with a Cocoa version of MyEclipse that actually works on the Mac as well as it does with Windows.

    For me, the mac side had too many problems that weren’t being addressed, AFAIK, by Genuitec (like calling Apple, as an ISV, and getting to the bottom of things).

    — M

    #303117 Reply

    Loyal Water
    Member

    the command

    tar -xvf myeclipse-8.0M1-macoxs.tgz untarred and unzipped the file, extracting it fully.

    I ran the myeclipse-8-latest-installer and it STILL hangs.

    Why would the version 8 installer hang when I used the Mac Stuffit program on 7.5 and it worked and installed correctly……

    I still have a problem on 8.0….

    Hey? Can I upgrade to 8.0 from my 7.5 installation via the upgrade process there?

    You cannot upgrade from 7.5 to 8.0 — there is no ugprade between major releases.

    If you go to the /Library/Genuitec install dir and under /Pulse Explorer you should find the pulse-explorer executable you can run and then login Anonymously and see if you can see the “MyEclipse 8.x Latest (8.0M1)” profile under “My Profiles”, then you can right-click on it and select “Reinstall and Run” OR just “Install” if that’s all that’s enabled and see if that process works.

    #303118 Reply

    If you go to the /Library/Genuitec install dir and under /Pulse Explorer you should find the pulse-explorer executable you can run and then login Anonymously and see if you can see the “MyEclipse 8.x Latest (8.0M1)” profile under “My Profiles”, then you can right-click on it and select “Reinstall and Run” OR just “Install” if that’s all that’s enabled and see if that process works.

    Have done that. under /Library/Pulse/pulse-explorer

    I get an error….

    
    not resolved.
    !SUBENTRY 1 org.eclipse.osgi 2 0 2009-10-08 14:50:25.194
    !MESSAGE Bundle reference:file:/Library/Pulse/Explorer/plugins/org.eclipse.equinox.simpleconfigurator.manipulator_1.0.0.200905042000.jar [157] was not resolved.
    !SUBENTRY 1 org.eclipse.osgi 2 0 2009-10-08 14:50:25.194
    !MESSAGE Bundle reference:file:/Library/Pulse/Explorer/plugins/org.eclipse.maynstall.client.core_0.5.0.200905042000.jar [161] was not resolved.
    !SUBENTRY 1 org.eclipse.osgi 2 0 2009-10-08 14:50:25.195
    !MESSAGE Bundle reference:file:/Library/Pulse/Explorer/plugins/org.eclipse.maynstall.client.model.provider_0.2.0.200905042000.jar [162] was not resolved.
    !SUBENTRY 1 org.eclipse.osgi 2 0 2009-10-08 14:50:25.195
    !MESSAGE Bundle reference:file:/Library/Pulse/Explorer/plugins/org.eclipse.maynstall.common.util_0.5.0.200905042000.jar [164] was not resolved.
    !SUBENTRY 1 org.eclipse.osgi 2 0 2009-10-08 14:50:25.195
    !MESSAGE Bundle reference:file:/Library/Pulse/Explorer/plugins/org.eclipse.maynstall.model.core_0.2.0.200905042000.jar [165] was not resolved.
    !SUBENTRY 1 org.eclipse.osgi 2 0 2009-10-08 14:50:25.195
    !MESSAGE Bundle reference:file:/Library/Pulse/Explorer/plugins/org.eclipse.maynstall.p2.common.ui_0.2.1.200905042000.jar [167] was not resolved.
    !SUBENTRY 1 org.eclipse.osgi 2 0 2009-10-08 14:50:25.195
    !MESSAGE Bundle reference:file:/Library/Pulse/Explorer/plugins/org.eclipse.update.configurator.manipulator_0.1.0.200905042000.jar [175] was not resolved.
    !SUBENTRY 1 org.eclipse.osgi 2 0 2009-10-08 14:50:25.196
    !MESSAGE Bundle reference:file:/Library/Pulse/Explorer/plugins/com.genuitec.pulse2.common.properties.offline_2.4.2.20090507093000.jar [177] was not resolved.
    !SUBENTRY 1 org.eclipse.osgi 2 0 2009-10-08 14:50:25.196
    !MESSAGE Bundle reference:file:/Library/Pulse/Explorer/plugins/org.eclipse.equinox.p2.sar_0.1.0.jar [243] was not resolved.
     

    seems like it didn’t configure correctly….. I will try to update pulse.

    #303127 Reply

    rgunn
    Member

    hangs half way through Preparing Installer Components…

    Support, have you confirmed this behaviour ? Is there a resolution ?

    If I try and run pulse-explorer directly it crashes with the following

    !SESSION 2009-10-09 11:03:27.485 ———————————————–
    eclipse.buildId=unknown
    java.version=1.5.0_20
    java.vendor=Apple Inc.
    BootLoader constants: OS=macosx, ARCH=x86, WS=carbon, NL=en_AU
    Framework arguments: -keyring /Users/rgunn/.eclipse_keyring -showlocation
    Command-line arguments: -os macosx -ws carbon -arch x86 -keyring /Users/rgunn/.eclipse_keyring -consoleLog -showlocation

    !ENTRY org.eclipse.osgi 4 0 2009-10-09 11:03:28.026
    !MESSAGE Application error
    !STACK 1
    java.lang.RuntimeException: No application id has been found.
    at org.eclipse.equinox.internal.app.EclipseAppContainer.startDefaultApp(EclipseAppContainer.java:236)
    at org.eclipse.equinox.internal.app.MainApplicationLauncher.run(MainApplicationLauncher.java:29)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:592)
    at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)
    at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)
    at org.eclipse.equinox.launcher.Main.run(Main.java:1236)

    !ENTRY org.eclipse.osgi 2 0 2009-10-09 11:03:28.057
    !MESSAGE One or more bundles are not resolved because the following root constraints are not resolved:
    !SUBENTRY 1 org.eclipse.osgi 2 0 2009-10-09 11:03:28.058
    !MESSAGE Bundle reference:file:/Library/Genuitec/Pulse Explorer/plugins/org.eclipse.core.net_1.1.0.I20080604.jar was not resolved.
    !SUBENTRY 2 org.eclipse.core.net 2 0 2009-10-09 11:03:28.058
    !MESSAGE Missing required bundle org.eclipse.equinox.security_[1.0.0,2.0.0).

    !ENTRY org.eclipse.osgi 2 0 2009-10-09 11:03:28.059
    !MESSAGE The following is a complete list of bundles which are not resolved, see the prior log entry for the root cause if it exists:
    !SUBENTRY 1 org.eclipse.osgi 2 0 2009-10-09 11:03:28.059
    !MESSAGE Bundle reference:file:/Library/Genuitec/Pulse Explorer/plugins/org.eclipse.ui.net_1.0.0.I20080605.jar [93] was not resolved.
    !SUBENTRY 2 org.eclipse.ui.net 2 0 2009-10-09 11:03:28.059
    !MESSAGE Missing required bundle org.eclipse.core.net_[1.0.0,2.0.0).
    !SUBENTRY 1 org.eclipse.osgi 2 0 2009-10-09 11:03:28.059
    !MESSAGE Bundle reference:file:/Library/Genuitec/Pulse Explorer/plugins/org.eclipse.core.net_1.1.0.I20080604.jar [138] was not resolved.
    !SUBENTRY 2 org.eclipse.core.net 2 0 2009-10-09 11:03:28.060
    !MESSAGE Missing required bundle org.eclipse.equinox.security_[1.0.0,2.0.0).

    #303128 Reply

    @rgunn…..

    I don’t know if support needs to confirm the behavior. It happened.

    However, I think that it occured because of a corrupted Pulse configuration when I attempted to update a total MyEclipse/Eclipse installation from version 6.0 to 8.0.
    When I deleted the /Library/Pulse folder on the Mac and re-installed the Total Stack MyEclipse 8.0 from that configuration, then it worked.

    For me, it’s fixed.

    #303129 Reply

    rgunn
    Member

    thanks Stephen, worked as you suggested. The only version I had prior was 7.5 and that too must of had a corrupted pulse install. As I never did updates via pulse I never found out it was busted….

    #303130 Reply

    support-joy
    Member

    Thank you Stephen.

    rgunn, good to hear you are all set.

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