[mohansubbusamy]

I got new laptop from my office and I installed MyEclipse and uninstalled MyEclipse from my old laptop. When I tried to activate after putting Subscription ID and code, I got the message saying that “The activations for this license have reached the limit for excess usage”. What is the correct way to transfer licence from my old laptop to new laptop?

Thanks,
Mohan

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[Sara Konz]

Hi Mohan,

Thank you for contacting us regarding this issue. We are sorry you are running into this issue. The license key associated with this user id should not be giving you an activation issue. Could you send a screenshot of the the license you are entering into software to sales@genuitec.com? This way our customer service team can look into your situation without your key being posted on a public forum.

Thanks So Much
Sara
Genuitec Customer Services

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