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myeclipse configuration center is not opening

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  • #312034 Reply

    MK SHAJI
    Member

    while trying to install new updates, iam getting an error “software updates and work center is not avaliable .my system is connected to internet
    Kindly
    help me
    rgds
    shaji

    #312041 Reply

    shaji,
    Are there any relevant errors logged in the log file located at workspace dir > .metadata > log?
    Also, can you copy paste your installation details from MyEclipse > Installation Summary > Installation Details?

    #312045 Reply

    support-joy
    Member

    Shaji,

    Can you answer couple of questions?
    1. Can you copy and paste your installation details? Open MyEclipse IDE, from menu options click on MyEclipse > Installation Summary > Installaiton Detail.
    2. Can you look into your .log file and copy and paste relevant issues here. Your log file is located at [your workspace dir]/.metadata/.log
    I would recommend a quick-fix using pulse.
    1. Open pulse(Start > Programs> Pulse > Pulse Explorer or download from http://www.poweredbypulse.com)
    2. Select relevant eclipse realm from top left hand corner. In case you are on ME 8.6 choose Eclipse-Galileo, in case you are on ME 9.0 choose Eclipse – Helios
    3. From My Profiles choose the relevant MyEclipse profile
    4. Right click on MyEclipse profile and click on [re-install and run]
    5. When prompted please choose to restart the IDE
    Let me know how this works for you.

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