[Kelvin Si]

My coworker is encountering a problem when opening .jsp files. I have attached images showing the problem. Any help would be greatly appreciated.

Environment details:
MyEclipse 4.1.1 GA 20060309-4.1.1-GA
Eclipse SDK v 3.1.2 M20060118-1600
Windows XP Professional SP2

Images:

[Scott Anderson]

Sorry for the problem. One of the issues that comes up from time to time is that the Eclipse plugin cache gets stale and needs to be rebuilt. Here are a couple of troubleshooting procedures from our FAQ (http://myeclipseide.com/PNphpBB2+file-viewtopic-t-10902-highlight-clean.html). Please be sure to try the one provide as well as following the link to the -clean procedure as well. That should take care of it.

[Riyad Kalla]

It looks like it could be an installation issue, but let’s start with something easy first (thank you for posting the screenshots).

Let’s start with the -clean command line argument:
http://www.myeclipseide.com/PNphpBB2+file-viewtopic-t-10280.html

If that doesn’t help, let’s try a new workspace as outlined here:
http://www.myeclipseide.com/PNphpBB2+file-viewtopic-t-14682.html

[Kelvin Si]

Thank you for the reply. There are two versions of myEclipse installed, and I need to uninstall it to ensure there are no conflicts. I have: The version mentioned above, and version 5.0.0, however, the uninstall routine for 5.0.0 will not work. It cannot find java.cfg. I figure doing a re-install of 5.0.0 and then uninstall should allow for a clean uninstall, however, I do not see 5.0.0 available for download. Can someone please walk me through doing a clean uninstall?

Thanks!

Justin

[Riyad Kalla]

Justin,
All the uninstaller is doing is deleting the MyEclipse directory. You can do that yourself by navigating to it’s install location (e.g. C:\Program Files\MyEclipse Enterprise Workbench 5.0 GA) and just erasing that directory.

[Kelvin Si]

Hello again,

I have time to troubleshoot this issue again, and I’m still having the same problem. When I try to open a .jsp file from within the program I get a .jsp error. (See picture) Here is what I did:

Uninstalled version 4.1.1 GA ( see picture )
Unintalled Eclipse 3.1.2
Deleted the directory from C:\Program Files\MyEclipse Enterprise Workbench 5.0 GA
Reinstalled Eclipse
Reinstalled MyEclipse version 4.1.1 GA
Result: .jsp error

Ran eclipse.exe using clean flag
Result: .jsp error

created a new workspace without importing
Result: .jsp error

So this error is still happening when opening any .jsp file. Now what should I do next to resolve this?

[Loyal Water]

Hi marketive,
Please go to our download section and download our “All In One” installer. It includes the JRE, Eclipse and MyEclipse all pre-integrated and optimized to run together and you won’t have to mess around with any installation problems like you are having right now. It’s the fastest way to get you up and running with a clean install.

[Author]

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