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MyEclipse2023.1.2 The installation file is incorrect and MD5 is inconsistent

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  • #697300 Reply

    zlay0701
    Participant

    MyEclipse2023.1.2 The installation file is incorrect and MD5 is inconsistent
    in windows10
    The correct MD5 on the official website: ed656c210fafac4e08c364bf383863c6
    MD5 for downloading files: 2BB6ED29194863D830566D8AE3FE4BDD
    file name : myeclipse-2023.1.2-offline-installer-windows.exe
    url1 is error: https://www.genuitec.com/download/myeclipse/installers/me-2023.1.2/myeclipse-2023.1.2-offline-installer-windows.exe
    url2 is error : https://downloads.genuitec.com/downloads/myeclipse/installers/me-2023.1.2/myeclipse-2023.1.2-offline-installer-windows.exe
    when i start install then The displayed image is as follows
    i can not install 2023.1.2

    • This topic was modified 1 year, 5 months ago by zlay0701.
    • This topic was modified 1 year, 5 months ago by support-swapna.
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    #697313 Reply

    support-swapna
    Moderator

    Hi,

    Sorry that you are seeing this issue with the installer download. I retested the download for MyEclipse offline installer and the md5 sum also matches with the one mentioned on the website.
    Can you please clarify if the download size matches at your end? around 1.6 GB?
    Any antivirus or firewall which might be blocking the download? Please ensure genuitec.com is not blocked/flagged.
    Retry the download from here and let us know if you are still seeing issues : https://www.genuitec.com/products/myeclipse/download/

    Apologies for inconvenience caused.

    –Swapna
    Genuitec Support

    #697318 Reply

    zlay0701
    Participant

    no it is 1.3gb around end ,i am in china

    • This reply was modified 1 year, 5 months ago by zlay0701.
    #697320 Reply

    zlay0701
    Participant

    1.3gb imgic

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    #697328 Reply

    support-swapna
    Moderator

    Hi,

    Thank you for the screenshot.
    Can you please clarify if you have tried to download the installer using the link I shared and rechecked your AV/Firewall settings?
    If possible, turn off your AV temporarily till MyEclipse installer downloads and see how it proceeds.

    –Swapna
    Genuitec Support

    #697329 Reply

    zlay0701
    Participant

    i use the link https://www.genuitec.com/products/myeclipse/download/
    this is the only link
    can you share the windows install file in othoer Netdisk ,goole or onedrive etc. thanks

    #697330 Reply

    zlay0701
    Participant

    look downloads image in edge, My friend has the same problem in another province

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    #697332 Reply

    zlay0701
    Participant

    look img it is i download file`s size in response head

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    #697335 Reply

    Brian Fernandes
    Moderator

    zlay,

    On further investigation, we’ve found one of our servers with a corrupt Windows installer. While we’re still tracking this down to see if other servers are affected, please go ahead and re-attempt the download. I would also recommend using the download page and not hitting the file directly, so that it can be optimally served to you.

    Please let me know if this works and apologies for the inconvenience caused – we appreciate the report and all the details shared.

    #697337 Reply

    zlay0701
    Participant

    I have downloaded the correct file, This issue has been fixed
    MD5 is consistent with the official website
    Thank you very much for helping me solve the big problem

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