[hoskaz]

i’ve a Problem dialing a number begins with * like *878# for example it’s a code to know your mobile number when i do this it gives me a notification do you want to call *878# i say call then it do nothing

[support-michael]

@hoskaz

What happens if you type this phone number in directly to your mobile phone?

Also what mobile device and OS are you using to test with?

[hoskaz]

it performs a network request like when you want to know the time and the clock from the network or requesting your last bill amount as shown in picture
for instance the request bill form is being requested by writing *999*1# then it performes the request as shown

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[hoskaz]

i’m testing on iPhone 4g ios 5.1.1

[support-octavio]

Hi hoskaz,

Thanks for the aditional info. I opened a bug reporting this issue. I’ll keep you updated with the findings.

[hoskaz]

thanks for your concern 🙂

[support-octavio]

Hi hoscaz,

It seems that iOS refuses to initiate calls from apps when the number contains the * or # characters, and URL encoding does not help the situation. From: http://developer.apple.com/library/ios/#featuredarticles/iPhoneURLScheme_Reference/Articles/PhoneLinks.html

To prevent users from maliciously redirecting phone calls or changing the behavior of a phone or account, the Phone application supports most, but not all, of the special characters in the tel scheme. Specifically, if a URL contains the * or # characters, the Phone application does not attempt to dial the corresponding phone number. If your application receives URL strings from the user or an unknown source, you should also make sure that any special characters that might not be appropriate in a URL are escaped properly. For native applications, use the stringByAddingPercentEscapesUsingEncoding: method of NSString to escape characters, which returns a properly escaped version of your original string.

It would mean this is strictly impossible unless Apple changes their policy on tel: URLs.

[hoskaz]

thanks for reply and concern .. also it’s a huge disappointment 🙂

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