[Nie Que]

edited: 20140710 by support-michael – moved from GapDebug forum

Im working on an android application of my website. after I start building it and installed on my device i always get this error “the connection to the server was unsuccessful. url=file ///android_asset/www/index.html” and the application start to crashed.

Is there someone who can help me with this..

i really really need your help..

thank you..

[support-octavio]

Hi,

Can you share your device model and android version?
Also, is your app very big? does it contain many images, or are the gloss and gradient effect used too much?

[Nie Que]

Im using an O+ 8.5 model android ice cream sandwich and Cherry Mobile Flare (Jelly Bean) and Its not really big but it has many HTML pages and URL’s. I use icons that have small resolution only. At first, it worked well but when I add additional MULTIPAGES the error start to pop up and the app wont open anymore.

[support-michael]

Which Genuitec product are you using?

If you are using GapDebug please note that only Android (kitkat) 4.4+ apps are supported. Your version of android is not supported by GapDebug. If you are using another Genuitec product then please share share and I’ll move this thread to the proper forum.

[Nie Que]

Im using MobiOne for my app. Im a newbie and i dont know if it has an options that allows me to choose what version of android is compatible with the app i made with mobione.

[support-octavio]

Hi,

It is hard to say what’s up with your app on this device. It could be that your app is overwhelming the device’s capabilities, e.g., gradients and long background images can really stress some smaller older devices.

[Nie Que]

i already fix it my making a start up screen before loading my web app.

thank you very much for the reply. 🙂

[support-octavio]

Hi Nie Que,

Glad your problem is solved, thanks for closing the loop. Marking thread as closed.

[Author]

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