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- This topic has 6 replies, 3 voices, and was last updated 15 years, 4 months ago by
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We are all still seeing the original problem, getting this error on startup:
Problem: You do not have access to blueprint with ID 136080
And our engineers cannot use the Add/Remove Software. And now this is getting in our way (i.e. the inability to update plugins, add additional plugs, etc) is now a big issue for us.
I haven’t seen anything yet that will tell us specifically how to correct this problem. Please help.
JC,
Sorry about the issues you are running into. I have a few notes:
1) The inability to add / remove software is due to a combination of the fact that you copied the install (yes, same Pulse client Id for several machines where it should be unique) and the fact that the c:\program files\genuitec folder was not copied as well.
2) Installing files into c:\program files\genuitec is something we will fix in our upcoming installer. Even so, there is a way around it now if you perform a single manual step before the install – however, replicating the installed content may cause issues – I will confirm and provide more details later today.
What version of MyEclipse do you currently intend to install and use?
3) We do have an archived update site which can be used to install MyEclipse (you can find it on our download page). This install does not include Pulse though and you will not be able to use any collaborative or sharing features that are provided free for MyEclipse users.
JC,
I just confirmed that cloning installs like you do will certainly cause problems in the install and update area as you have already seen. Just so that we can suggest a good alternative, can you tell me what your primary reason for cloning directories is – as opposed to running the installer on each machine?
