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Pulse not saving manual proxy settings

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  • #307828 Reply

    Holger Linge
    Participant

    Hi

    I have a problem since installing myEclipse 8.5 through Pulse Explorer. Everytime i’m using Pulse by starting Pulse Explorer or the myEclipse Configuration Center then Pulse will come up with the proxy settings dialog. Everytime i set the “manual” proxy settings including IP-Adress, port, username and password. Pulse will accept, and for the session everything will be OK.

    But next time this will happen again and again.

    Directly after the installation of 8.5 even myEclipse would not remember the proxy setting. I could solve that by resetting the secure_storage. But i did not find a way to make pulse remember my manual proxy settings.

    Bye
    Holger

    Here’s a Log:

    21.04.2010 14:33:12 com.genuitec.pulse2.client.launcher.ui.LauncherUIActivator start
    INFO: Pulse launched at 21.04.10 14:33
    21.04.2010 14:33:12 com.genuitec.pulse2.client.launcher.ui.LauncherUIActivator logVersion
    INFO: Pulse Infrastructure version 3.0.2.v201004081300
    21.04.2010 14:33:12 com.genuitec.pulse2.client.launcher.ui.LauncherUIActivator logVersion
    INFO: Pulse Target Config version  no bundle information
    21.04.2010 14:33:13 com.genuitec.pulse2.client.common.offlineinstaller.OfflineInstallerBundleService <init>
    INFO: No offline content available; using live installation of software
    21.04.2010 14:33:13 com.genuitec.pulse2.client.properties.PropertyCache readProperties
    INFO: Reading properties from disk cache for systemoverride took 562 milliseconds.
    21.04.2010 14:33:14 com.genuitec.pulse2.client.properties.PropertyCache readProperties
    INFO: Reading properties from disk cache for installerscope-com.genuitec.pulse2.client.installer.ui.application took 156 milliseconds.
    21.04.2010 14:33:14 com.genuitec.pulse2.client.launcher.ui.product.LauncherApplication logVersion
    INFO: Pulse Launcher version 3.0.2.v201004081300
    21.04.2010 14:33:14 com.genuitec.pulse2.client.launcher.ui.product.LauncherApplication logVersion
    INFO: Pulse Explorer version 3.0.2.v201004081300
    21.04.2010 14:33:14 com.genuitec.pulse2.client.launcher.ui.product.LauncherApplication logVersion
    INFO: Pulse Infrastructure version 3.0.2.v201004081300
    21.04.2010 14:33:14 com.genuitec.pulse2.client.services.PulseServices initialize
    INFO: Initialization of Pulse services is being started with callback com.genuitec.pulse2.client.launcher.ui.product.PulseInitializationCallback@da1515
    21.04.2010 14:33:14 com.genuitec.pulse2.client.services.internal.PulseInitializer initialize
    INFO: Client services user interface initialized
    21.04.2010 14:33:14 com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer readProxies
    WARNUNG: Could not read proxy com.genuitec.pulse2.common.http.internal.connection.settings.0
    org.eclipse.equinox.security.storage.StorageException: No password provided.
        at org.eclipse.equinox.internal.security.storage.SecurePreferences.get(Unknown Source)
        at org.eclipse.equinox.internal.security.storage.SecurePreferencesWrapper.get(Unknown Source)
        at com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer.readProxy(Unknown Source)
        at com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer.readProxies(Unknown Source)
        at com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer.readConnectionSettings(Unknown Source)
        at com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer.getLastKnownGoodConnectionSettings(Unknown Source)
        at com.genuitec.pulse2.common.http.CommunicationsServices.initialize(Unknown Source)
        at com.genuitec.pulse2.client.services.internal.PulseInitializer.initializeCommunicationsWithWizardIfNeeded(Unknown Source)
        at com.genuitec.pulse2.client.services.internal.PulseInitializer.doValidateServerConnection(Unknown Source)
        at com.genuitec.pulse2.client.services.internal.PulseInitializer.initializeServerConnection(Unknown Source)
        at com.genuitec.pulse2.client.services.internal.PulseInitializer.initialize(Unknown Source)
        at com.genuitec.pulse2.client.services.PulseServices.initialize(Unknown Source)
        at com.genuitec.pulse2.client.launcher.ui.product.LauncherApplication.start(Unknown Source)
        at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:194)
        at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
        at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:368)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:559)
        at org.eclipse.equinox.launcher.Main.basicRun(Main.java:514)
        at org.eclipse.equinox.launcher.Main.run(Main.java:1311)
    21.04.2010 14:33:14 com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer readProxies
    WARNUNG: Could not read proxy com.genuitec.pulse2.common.http.internal.proxies.requiring.auth..0
    org.eclipse.equinox.security.storage.StorageException: No password provided.
        at org.eclipse.equinox.internal.security.storage.SecurePreferences.get(Unknown Source)
        at org.eclipse.equinox.internal.security.storage.SecurePreferencesWrapper.get(Unknown Source)
        at com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer.readProxy(Unknown Source)
        at com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer.readProxies(Unknown Source)
        at com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer.readProxiesRequiringAuth(Unknown Source)
        at com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer.getLastKnownGoodConnectionSettings(Unknown Source)
        at com.genuitec.pulse2.common.http.CommunicationsServices.initialize(Unknown Source)
        at com.genuitec.pulse2.client.services.internal.PulseInitializer.initializeCommunicationsWithWizardIfNeeded(Unknown Source)
        at com.genuitec.pulse2.client.services.internal.PulseInitializer.doValidateServerConnection(Unknown Source)
        at com.genuitec.pulse2.client.services.internal.PulseInitializer.initializeServerConnection(Unknown Source)
        at com.genuitec.pulse2.client.services.internal.PulseInitializer.initialize(Unknown Source)
        at com.genuitec.pulse2.client.services.PulseServices.initialize(Unknown Source)
        at com.genuitec.pulse2.client.launcher.ui.product.LauncherApplication.start(Unknown Source)
        at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:194)
        at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
        at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:368)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:559)
        at org.eclipse.equinox.launcher.Main.basicRun(Main.java:514)
        at org.eclipse.equinox.launcher.Main.run(Main.java:1311)
    21.04.2010 14:33:14 com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer readProxies
    WARNUNG: Could not read proxy com.genuitec.pulse2.common.http.internal.last.known.good.0
    org.eclipse.equinox.security.storage.StorageException: No password provided.
        at org.eclipse.equinox.internal.security.storage.SecurePreferences.get(Unknown Source)
        at org.eclipse.equinox.internal.security.storage.SecurePreferencesWrapper.get(Unknown Source)
        at com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer.readProxy(Unknown Source)
        at com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer.readProxies(Unknown Source)
        at com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer.getLastKnownGoodProxies(Unknown Source)
        at com.genuitec.pulse2.common.http.internal.ConnectionSettingsSerializer.saveLastGoodKnownProxies(Unknown Source)
        at com.genuitec.pulse2.common.http.CommunicationsServices.setActiveConnectionSettings(Unknown Source)
        at com.genuitec.pulse2.common.http.CommunicationsServices.setActiveConnectionSettings(Unknown Source)
        at com.genuitec.pulse2.common.http.CommunicationsServices.initialize(Unknown Source)
        at com.genuitec.pulse2.client.services.internal.PulseInitializer.initializeCommunicationsWithWizardIfNeeded(Unknown Source)
        at com.genuitec.pulse2.client.services.internal.PulseInitializer.doValidateServerConnection(Unknown Source)
        at com.genuitec.pulse2.client.services.internal.PulseInitializer.initializeServerConnection(Unknown Source)
        at com.genuitec.pulse2.client.services.internal.PulseInitializer.initialize(Unknown Source)
        at com.genuitec.pulse2.client.services.PulseServices.initialize(Unknown Source)
        at com.genuitec.pulse2.client.launcher.ui.product.LauncherApplication.start(Unknown Source)
        at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:194)
        at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
        at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:368)
        at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
        at java.lang.reflect.Method.invoke(Unknown Source)
        at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:559)
        at org.eclipse.equinox.launcher.Main.basicRun(Main.java:514)
        at org.eclipse.equinox.launcher.Main.run(Main.java:1311)
    21.04.2010 14:33:14 com.genuitec.pulse2.common.http.CommunicationsServices setActiveConnectionSettings
    INFO: Active connection settings changed to ConnectionSettings HttpClientCommunicationsLibrary ServerURI: https://www.poweredbypulse.com:443 Proxies: [] Non Proxied Hosts: [127.0.0.1, localhost, *.local] using extended timeouts: false
    21.04.2010 14:33:14 com.genuitec.pulse2.common.http.CommunicationsServices initialize
    INFO: CommunicationsServices initialized using retrieval factory [org.eclipse.ecf.internal.provider.filetransfer.Activator$2@1e779a7] for retrieval
    21.04.2010 14:33:14 com.genuitec.pulse2.client.services.internal.PulseInitializer initializeCommunicationsWithWizardIfNeeded
    INFO: Validating connectivity to the Pulse server
    21.04.2010 14:33:17 com.genuitec.pulse2.client.services.internal.PulseInitializer initializeCommunicationsWithWizardIfNeeded
    INFO: Showing wizard triggered after connectivity failure
    
    #307845 Reply

    support-joy
    Member

    Holger,
    I am sorry to hear you are running into this issue. To set proxy details on MyEclipse IDE, please click on Window > Preferences > General > Network and set your proxy information.
    For pulse related issue, can you please post your query on pulse forums here – http://www.poweredbypulse.com/forums/index.php
    Typically downloading the new Pulse installer and running it twice will recover broken Pulse Explorer installations. You can also use –repair on the installer to force a clean install.
    Sorry for the inconvenience.

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