Purchased the license but still not able to update the licnense as it sayd license revoked. [Reopen]

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This topic has 1 reply, 2 voices, and was last updated 5 years, 8 months ago by support-swapna.

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March 13, 2019 at 11:01 pm #610931 Reply

sonalgupta06cs
Participant

Hi, I am reopening this issue because last result sayd license revoked, I am not sure why?
I am really not happy.

March 14, 2019 at 12:05 am #610937 Reply

support-swapna
Moderator

Sonal,

Sorry that you are still seeing problems with the license.

Can you please clarify if you are running the IDE as administrator?
Please share with us the workspace log file by clicking on the icon for ‘Export Log’ in the Error Log view, save it as text file and attach it here.
Or reach us via Live Chat for further investigation.

Apologies for inconvenience caused.

–Swapna
Genuitec Support
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