[TonyG]

Hi, I’m new to Mobione and I’ve been trying to send my mobile app to my Iphone. I keep getting prompted for a userid and password for authentication (mobioneappsync.appspot.com) also how do you change the phone number that the sms message is being sent to. I’ve looked under Settings>Send to phone but I havn’t been able to see where the number can get changed.

Thanks in advance

[support-michael]

1) Authentication issue
can you post or send me a screenshot of the authentication query you are seeing? I’m wondering if you are hitting authenticating proxy? Send to support at genuitec dot com with MobiOne issue in the email msg title.

2) Setting Send To Phone email list
You set the email address(es) on the 3rd page of the Send To Phone wizard. See screenshot below.
See attachment stp-email.png
Wayne
Genuitec Mobile Team

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[TonyG]

Hi Wayne, please find a screenshot of the authentication query you requested. First thing this morning this authentication prompt did not appear, it has just started happening in the last hour.

I have attached the screenshot to this post.

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[support-michael]

Tony,

Thanks for the screenshot – very helpful. The dev team tells me the dialog is either an authenticating proxy dialog from your firewall or a remote site is requiring you to login with basic auth. A couple of questions;

1) I notice the site being accessed is ajax.googleapi.com, did you include some additional javascript libraries in your app? That googleapi.com site should not require login and should be very fast. It should not be a big deal; just curious…

2) Are you behind a firewall that makes you login to connect to some sites, e.g., corporate firewall? If yes, you will need to manually login to the proxy at this point to get outside of your firewall.

Wayne
Genuitec Mobile Team

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