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Slow CodeMix

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  • #606605 Reply

    Randy Jones
    Participant

    The CodeMix is so slow it is unusable.

    #606619 Reply

    support-swapna
    Moderator

    Randy,

    Sorry that you are seeing problems with CodeMix.

    Can you please elaborate on the kind of slowness you are seeing and when exactly are you seeing the slowness? Is it slow when the engine is starting up or when you are working with the editors?

    We’ve recently noticed a few users experiencing performance issues with the TypeScript Hero extension. If you go to Help > CodeMix Extensions, can you see if you have this installed? If yes, uncheck the box next to the extension to disable it and check if it helps.

    If you are still seeing issues, then please catch us on Live Chat for further investigation. We have some diagnostic tools that would make it easier for us to figure out what is going on with your installation. You do need CodeMix installed, and you can get into Live Chat from Help > CodeMix > Live Chat.

    Apologies for inconvenience caused.

    –Swapna
    Genuitec Support

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