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Software updates in MyEclipse 7.1.1 fail

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  • #297808 Reply

    Ivo Ivanov
    Member

    We are facing the problem of not able to open the dialog for installing software – from the menu select Help -> Software Updates -> Add/Remove software. Our development PCs are behind a proxy server and it looks like that the server does not allow the connection to http://www.poweredbyblue.com. The result from all this is an error dialog saying:

    Unable to load catalog
    There was an error while processing the catalog
    Error contacting server
    Server is not currently available; /pulse/action/getCatalog failed

    Step to reproduce:
    1. From the menu go to Help->Software Updates->Add/Remove software
    2. A dialog pops up saying “Validating server connection”. Another dialog pops up showing the target site “https://www.poweredbypulse.com:443/pulse/action/model” and prompting for the proxy credentials. Enter the proxy credentials and press OK button.
    3. A dialog pops up saying Loading catalog contents, Pulse is retrieving definitions for the software catalog. An error dialog pops up showing the error message from above. Press the OK button. Both dialogs are closed.

    For us this is a showstopper, because now we cannot install third party plugins any more.

    #297809 Reply

    Ivo Ivanov
    Member

    Some time ago I raised an issue about MyEclipse 7 regarding too many dialogs prompting for proxy credentials at start up. I see that in 7.1 this issue is fixed. To me it looks like when the business analysis is done for the usage of these dialogs the people like us (working behind a corporate proxy server) are not considered. I would still like to be able to access the Update Software dialog and then update or install a plugin from a local site. Now this is not possible.

    #297820 Reply

    Ton Huisman
    Member

    You need to add the local server/site to the Proxy exceptions inside MyEclipse (Window/Preferences/General/Network Connections. ‘No Proxy for:’), as well as in your Browser proxy exceptions.

    HTH
    Ton

    #297877 Reply

    Ivo Ivanov
    Member

    Ton,
    You mean I have to put localhost as exception in the proxy configuration? How would that help? Can you explain to me the steps taken when the update dialog is invoked?

    #297980 Reply

    Loyal Water
    Member

    If this issue is blocking you from setting up 3rd party plugins, you can use the /dropin folder to setup plugins with MyEclipse:-
    http://www.jroller.com/myeclipseblog/entry/adding_drop_ins_to_myeclipse

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